Recent Water Damage Posts

When Water Damage Strikes Your Southern or Eastern Rockland County New York Home

6/27/2019 (Permalink)

Water and Flood Tips

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage to your Rockland County New York home or business. To help ensure a water damage is handled correctly complete the following steps:

SERVPRO Southern Rockland and Eastern Rockland Technicians will: 

Inspection: Our Service Technicians will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. 

Emergency Service: Technicians will take steps to help protect your home of business, as well as personal belongings and other contents, from further damages by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step by step.

Monitoring: To help ensure your home or business and belongings are dried to appropriate industry standards, a technician will monitor the drying process. The updates will be consistently be communicated to you. 

Restoration Services: Are available upon request. We will repair structural materials, reinstall carpets, and clean affected areas of your property. A final walk-through of the job-site will be conducted with you.

Emergency Water Damage Tips:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping or blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place. 
  • Don't enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water *this could cause electrical shock and/or damage to the vacuum.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. Watch for a possible Ceiling collapse.

The Problem is: The Water You Don't See

6/11/2019 (Permalink)

Three green air movers on concrete floor. Water Damage Clean up

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Southern and Eastern Rockland County has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. 

We have a full arsenal of drying equipment. Here are a few of the tools used by our trained SERVPRO staff. 

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters  are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO staff can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easliy penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

The bottom line? At SERVPRO of Southern and Eastern Rockland County we have the training and equipment to help make it "Like it never even happened." Give us a call today (845)753-3730 or (845)634-1660.

SERVPRO of Southern and Eastern Rockland County Has Drying Down To a Science

5/30/2019 (Permalink)

Drying Mats

Did You Know There is Actually a Science Behind the Drying Process?

Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. Our SERVPRO of Southern and Eastern Rockland County Service Technicians are trained in the science of drying and follow strict industry standards to help lower the chances of any secondary damage to your home or business property. 

What is the Science of Drying?

The Science of Drying is a process that was created to establish industry guidelines, regulated techniques, and provide validation and documentation on the drying process.

Why is it important?

When it comes to water damage, there’s nothing more important than making sure the job is done right the first time. Doing so relies on a restoration company like SERVPRO that is dedicated to training, technology and technique. SERVPRO of Southern and Eastern Rockland County is an industry leader in all three. We have the equipment to help dry hardwood floors, hard to reach spaces inside walls and much more. We also have state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business. The technology of DryBook a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry standards are met. 

Our Service Technicians Will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature-by using professional drying equipment. 

The bottom line? SERVPRO of Southern and Eastern Rockland County has the training, equipment the technology to make your water damage or storm flood damage disaster "Like it never even happened."

Understanding Different Types of Water Damage Disasters

5/8/2019 (Permalink)

When your Southern Rockland County home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. 

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water: 

DO:

  • Shut off the water source if possible or contact a qualified professional to do so. 
  • Turn off the circuit breakers for wet areas of the building is access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture.
  • Remove and prop up wet upholstery cushions to allow more even drying. 
  • Move moisture sensitive items like paintings, documents, and computers to a safe dry place. 

DON"T:

  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your house hold vacuum to remove water as there is potential for electric shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

DO:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated area. 

DON'T:

  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn HVAC system if there is a possibility of spreading contaminated air. 
  • Do not use household fans to dry the structure; air flow could spread contaminants. 

When you have a water damage disaster, don't leave your property to chance. Call SERVPRO of Southern Rockland County we are your remediation and restoration experts.

It's The Water You Don't See

7/19/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a serious problem that will affect your property. Our service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture sensors are used to detect moisture in carpets, baseboards and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermohygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but  also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard to reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

These are just a few pieces of the professional grade equipment that each SERVPRO technician is trained to use to help ensure your property is completely restored.

Got Water? Use the Science of Drying

6/1/2016 (Permalink)

Drying Equipment

What exactly does it mean to "help" Mother Nature?

A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out. 

SERVPRO has  the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more. 

The bottom Line? SERVPRO  has the equipment and training to help make water damage "Like it never even happened."

Proper Cleanup for different types of Water Damage

3/1/2016 (Permalink)

Clean Water Or Contaminated Water

When your home or business suffers from a water damage disaster, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, other water source, and rainwater. The term grey water is used to describe slightly contaminated water, which is usually clean water that has been left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water typically caused by sewage damage, flooding or any type of natural disaster. 

When you have water damage, don't leave your property to chance. Call SERVPRO to professionally cleanup any size disaster. 

Thorough Drying of a Water Loss

12/15/2014 (Permalink)

When mitigating a water loss, taking steps to allow for thorough drying of the affected area is critical.