Recent Posts

Fire Safety: Every Second Counts

12/5/2019 (Permalink)

Every second counts during a fire. Fire experts agree; people have as little as two minutes to escape a burning home or work space. It is critical to be prepared and have an escape plan in place.

Once the plan is developed, it is critical everyone in the home or office understands the plan. The best way to do this is to discuss and practice the plan at least twice a year.

The following are a suggestions to help you develop an emergency escape plan: 

  • Draw a map of each level of your home or business and show all the doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead to outside open easily. 
  • Consider escape ladders for sleeping areas on the second floor. Only purchase collapsible escape ladders evaluated by a recognized testing laoratory. 
  • Choose an outside meeting place a safe distance from the home or business where everyone can meet. Make sure to mark this location on the map. 
  • Teach children how to escape on their own in case you annot help them. 

Here are some Fire Prevention tips:

  • Install smoke alarms and carbon monoxide detectors in your home and test them monthly.
  • Don't Wait, Check the Date-Replace smoke alarms every 10 years. 
  • Store matches and Lighters safely, mainly out of the reach of children. Also, make sure you store them in locations where combustion or exposure to flames might be an issue.
  • Practice proper cooking safety. Don't leave cooking food unattended, have a working fire extinguisher in the kitchen, keep children and pets away from the kitchen while cooking. 
  • Be careful with all open flames, never leave them unattended. 
  • Generators should always be used outside the home. Carbon monoxide poisoning can occur when a generator is not working or vented properly. 

The key is to reduce risks by practicing fire safety in your home and business, while there are no guarantees taking these steps will help prevent fires and keep your property, family or coworkers safe.

Read our Fire Damage restoration services page to learn more.

SERVPRO Donates Some Time to Clean A Veterans Carpet

11/12/2019 (Permalink)

SERVPRO Technician cleaning stairway carpets. Felix cleaning carpet

In honor of Veterans Day on November 11, SERVPRO of Southern and Eastern Rockland County recently donated our cleaning services to a Captain in The Salvation Army and her service dog living in Nanuet, New York. Felix our SERVPRO carpet cleaning expert has been with us for over 20 years and did a great job cleaning and deodorizing the carpets in the Rockland County home.  

This years 2019 Veterans Day theme is "SERVICE" which  observes and honors military veterans who have played a critical role in our local communities and countries history. 

We were happy to help this very nice veteran and her service dog. A big Thank you to Karen for coordinating this effort, Felix for his great Carpet Cleaning skills, Charlie for always supporting such efforts and most of all the Veteran and her service dog! #HERETOHELP 

Winter Weather Worries

11/5/2019 (Permalink)

Winter weather and temperatures falling below freezing in the Rockland County New York area can bring about home water damage issues such as frozen pipes and ice dams. These damages are costly to repair and in most instances can be prevented. 

Frozen Pipes

Frozen pipes are not only those exposed to the cold weather, such as outdoor pipes, but also pipes in cold areas like basements, attics, garages and kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your home if not properly and quickly fixed. 

According to The American Red Cross here are some tips to prevent pipes from freezing:

  • Drain water completely from swimming pool, sprinkler system and outside hoses.
  • Open kitchen cabinets to let warm air near plumbing.
  • In extreme cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set at the same temperature day and night. The temperature should not be set below 55°

Ice Dams

Ice dams can cause major damage during the snowy season. They form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, (source check for water stains or moisture in your attic or along ceiling of exterior walls in your home. These are indicators that ice dams have occurred and water has penetrated the roof membrane. Remove the ice dam quickly to prevent major water damage to your homes exterior and interior. Using heated cables, a roof shovel, or calcium chloride ice melt can be used to alleviate the ice dam problem. 

If winter weather causes water damage to your property, SERVPRO of Southern and Eastern Rockland County has trained professional technicians ready to restore your property.

Fire Mitigation Requires Quick Action

10/4/2019 (Permalink)

The faster our SERVPRO of Southern and Eastern Rockland County team of professional Service Technicians arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better you home and contents will recover from the fire disaster. We will make sure the fire damage cleanup will be handled properly by utilizing the following steps:

Structural Cleaning: After a smoke, soot or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. Our experienced Service Technicians will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found with the structure.

Contents Cleaning: All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Southern and Eastern Rockland County can provide both dry and/or wet cleaning services. Additionally, restorable contents will be cleaned and deodorized to preloss conditions.

Deodorization: Our SERVPRO Rockland County team of Service Technicians provide specialized services, equipment and cleaning products that will rid the property of offensive odors left behind by the fire or smoke damage. We do not merely cover up the lingering odors with a fragrance, they seek out the source of the odor and remove it.

Don’t leave the cleanup of your Rockland County home or business after a fire to just anyone, call in the trusted professionals at SERVPRO of Southern and Eastern Rockland County. We have years of experience and knowledge dealing with fire, smoke and soot damage, our team can help you through the process of cleaning and restoring your home. Call 845-753-3730. To learn more visit Fire Cleanup and Restoration Information

Does Your Rockland County Business have an Escape Plan?

9/24/2019 (Permalink)

An emergency escape plan is not required for all businesses, however, OSHA recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggests the following steps when developing a plan.

Organize an Emergency Preparedness Procedures review with employees to review your emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and will lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times.

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed. 

SERVPRO of Southern and Eastern Rockland County can help you and your business with the cleanup after any water, sewage or fire disaster. But first make sure your employees, and customers are safe by planning ahead and having a plan. 

*Tips provided by the National Fire Protection Association and the Occupational Safety and Health Administration.

Is Your Rockland County Business Prepared?

9/17/2019 (Permalink)

How quickly your Rockland County company can get back to business after a fire, flood, or storm often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. Review the following questions to learn if your company is prepared.   

Be Informed: Do you know what types of emergencies might affect your company?

Develop a Business Continuity Plan: Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Are you ready for utility disruptions? Do you have a plan if your building is not accessible? What will you do if your suppliers are impacted? 

Prepare Your Emergency Plan: Do you have an plans  for evacuation and shelter? Do you have plans for communications with employees before and during? Do you have copies of buildings and site maps with utilities and emergency routes marked? Are any employees trained for medical emergencies?

Practice the Emergency Plan: If you have a plan, have your practiced it recently? How often do you review the plan? Do you have to coordinate the plan with other businesses?

Review Insurance coverage: Have you review your insurance coverage recently to see if you're covered in a disaster?

Secure Your Facility and Equipment: Have you conducted a room to room survey to determine what can be strapped down and secured?

Improve Cyber security: Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you update your antivirus software?

Promote Family and Individual Preparedness: Do you encourage employees to have a personal emergency supply kit and a family communication plan? 

If you answered "NO" to any of these questions, visit and learn how to better prepare your business, employees, and family. Also, call Art at SERVPRO of Southern and Eastern Rockland County to complete an Emergency Ready Profile for your business. This is a great first step to better prepare your business for any type of disaster. 

Water Damage in a Commercial Space is always treated with Emergency Response

9/17/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. 

At SERVPRO of Southern and Eastern Rockland County we are experienced at dealing with any size disaster scenario, a large scale event that effects many floors, offices or warehouse space, and even a small office with a limited water damage disaster. We work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges

Our professional Service Technicians are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area of your business. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. 

About SERVPRO of Southern and Eastern Rockland County

SERVPRO of Sourthern Rockland and Eastern Rockland County specializes in the cleanup and restoration of commercial properties after a water damage event.  From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Crew  

Cleaning Your Dryer Vents can Prevent Home Fires

9/16/2019 (Permalink)

SERVPRO of Southern and Eastern Rockland County would like to remind homeowners by cleaning your dryer vents on a regular basis you can reduce the risk of fires happening in your home.

According to FEMA , failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. 

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include:

  • Cleaning the lint filter before and after each load.
  • Make sure the outdoor vent flap will open and is not restricted by snow, a bird's nest, or other potential obstacles. 

For more information visit

SERVPRO of Southern and Eastern Rockland County will treat your family with empathy, and your property with care during the difficult cleanup process after a fire damage event. Call our office today: 845-753-3730

If you suffer a fire damage event, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

September is National Preparedness Month: Preparing Makes Sense

9/10/2019 (Permalink)

September is National Preparedness Month, and it is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, employees and family. 

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens." In the event of an emergency, the SERVPRO ERP can help minimize business interruption by having an immediate plan of action in place for your facility.

Advantages of the SERVPRO Emergency Ready Profile:

  • A no-cost assessment of your facility. 
  • ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority locations.
  • The ERP is also accessible online using your computer or tablet; download the SERVPRO free Ready Plan APP  to access this information at any time using your smartphone or tablet. 
  • Establishes SERVPRO of Southern and Eastern Rockland County as your disaster mitigation and restoration provider. Knowing who to call in advance is key to a quick response and timely mitigation, helping to minimize the amount of time your business is inactive. 

Preparation is the key to making it through any disaster, whether it is a small water leak, a large fire or an area flood. No one plans on a disaster, but now you can have a plan in place when it happens.

To learn more about National Preparedness Month visit: 

Ready to start your ERP? Call our office at 845-753-3730 and speak with Art Holl. Or contact us via Email.

Why SERVPRO? Charlie and Donna Vingoe

9/6/2019 (Permalink)

A man and a woman standing together. Charlie and Donna Vingoe owners of SERVPRO Southern and Eastern Rockland County.

Charlie and Donna Vingoe are the proud owners of SERVPRO of Southern and Eastern Rockland County for the past 24 years.  Since 1995 they have been providing exceptional service to residential and commercial clients in the damage restoration industry of water, fire, mold, and commercial cleanup. As a trusted leader in the restoration industry, our goal is to provide excellent customer service and do what is best for our customers to complete the restoration of their property to its preloss condition, and make it "Like it never even happened."

Our staff understands the stress and worry that comes with a fire or water damage disaster, and the disruption it causes your life, home or business. When an unexpected disaster strikes, professional and compassionate contact from the initial phone call to the promised timely arrival can relieve the stressful conditions for the property owner. Our well-trained, IICRC certified Production Managers and Service Technicians are available 24/7 to mitigate the damage and help restore not only the structure, but also to support our customers.  

Our “SERVPRO Green Trucks” are full with commercial grade equipment and products ready to help restore your property and life back to its original state or better!  Our customers can rest assure that our Production Managers and Office Staff will assist them through the difficult process with insurance claims and paperwork. No damage is too large or small for SERVPRO of Southern and Eastern Rockland County.

For the past twenty-five years we have worked in the area, so we understand the nuances and vibe of Rockland County.  We are also members of the local BNI’s of Rockland County and various other organizations.

Charlie and Donna, have a great team of Production Managers, Service Technicians and Office Staff, and are proud members of the local community and SERVPRO community of franchises.  Don’t hesitate to call us in your time of need after a water, fire or biohazard disaster, we are “Here to Help” (845) 753-3730.

Industry Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician