Recent Posts

Fire Mitigation Requires Quick Action

10/4/2019 (Permalink)

The faster our SERVPRO of Southern and Eastern Rockland County team of professional Service Technicians arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better you home and contents will recover from the fire disaster. We will make sure the fire damage cleanup will be handled properly by utilizing the following steps:

Structural Cleaning: After a smoke, soot or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. Our experienced Service Technicians will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found with the structure.

Contents Cleaning: All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Southern and Eastern Rockland County can provide both dry and/or wet cleaning services. Additionally, restorable contents will be cleaned and deodorized to preloss conditions.

Deodorization: Our SERVPRO Rockland County team of Service Technicians provide specialized services, equipment and cleaning products that will rid the property of offensive odors left behind by the fire or smoke damage. We do not merely cover up the lingering odors with a fragrance, they seek out the source of the odor and remove it.

Don’t leave the cleanup of your Rockland County home or business after a fire to just anyone, call in the trusted professionals at SERVPRO of Southern and Eastern Rockland County. We have years of experience and knowledge dealing with fire, smoke and soot damage, our team can help you through the process of cleaning and restoring your home. Call 845-753-3730. To learn more visit Fire Cleanup and Restoration Information

Does Your Rockland County Business have an Escape Plan?

9/24/2019 (Permalink)

An emergency escape plan is not required for all businesses, however, OSHA recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggests the following steps when developing a plan.

Organize an Emergency Preparedness Procedures review with employees to review your emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and will lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times.

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed. 

SERVPRO of Southern and Eastern Rockland County can help you and your business with the cleanup after any water, sewage or fire disaster. But first make sure your employees, and customers are safe by planning ahead and having a plan. 

*Tips provided by the National Fire Protection Association and the Occupational Safety and Health Administration.

Is Your Rockland County Business Prepared?

9/17/2019 (Permalink)

How quickly your Rockland County company can get back to business after a fire, flood, or storm often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. Review the following questions to learn if your company is prepared.   

Be Informed: Do you know what types of emergencies might affect your company?

Develop a Business Continuity Plan: Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Are you ready for utility disruptions? Do you have a plan if your building is not accessible? What will you do if your suppliers are impacted? 

Prepare Your Emergency Plan: Do you have an plans  for evacuation and shelter? Do you have plans for communications with employees before and during? Do you have copies of buildings and site maps with utilities and emergency routes marked? Are any employees trained for medical emergencies?

Practice the Emergency Plan: If you have a plan, have your practiced it recently? How often do you review the plan? Do you have to coordinate the plan with other businesses?

Review Insurance coverage: Have you review your insurance coverage recently to see if you're covered in a disaster?

Secure Your Facility and Equipment: Have you conducted a room to room survey to determine what can be strapped down and secured?

Improve Cyber security: Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you update your antivirus software?

Promote Family and Individual Preparedness: Do you encourage employees to have a personal emergency supply kit and a family communication plan? 

If you answered "NO" to any of these questions, visit and learn how to better prepare your business, employees, and family. Also, call Art at SERVPRO of Southern and Eastern Rockland County to complete an Emergency Ready Profile for your business. This is a great first step to better prepare your business for any type of disaster. 

Water Damage in a Commercial Space is always treated with Emergency Response

9/17/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. 

At SERVPRO of Southern and Eastern Rockland County we are experienced at dealing with any size disaster scenario, a large scale event that effects many floors, offices or warehouse space, and even a small office with a limited water damage disaster. We work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges

Our professional Service Technicians are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area of your business. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. 

About SERVPRO of Southern and Eastern Rockland County

SERVPRO of Sourthern Rockland and Eastern Rockland County specializes in the cleanup and restoration of commercial properties after a water damage event.  From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Crew  

Cleaning Your Dryer Vents can Prevent Home Fires

9/16/2019 (Permalink)

SERVPRO of Southern and Eastern Rockland County would like to remind homeowners by cleaning your dryer vents on a regular basis you can reduce the risk of fires happening in your home.

According to FEMA , failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. 

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include:

  • Cleaning the lint filter before and after each load.
  • Make sure the outdoor vent flap will open and is not restricted by snow, a bird's nest, or other potential obstacles. 

For more information visit

SERVPRO of Southern and Eastern Rockland County will treat your family with empathy, and your property with care during the difficult cleanup process after a fire damage event. Call our office today: 845-753-3730

If you suffer a fire damage event, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

September is National Preparedness Month: Preparing Makes Sense

9/10/2019 (Permalink)

September is National Preparedness Month, and it is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, employees and family. 

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens." In the event of an emergency, the SERVPRO ERP can help minimize business interruption by having an immediate plan of action in place for your facility.

Advantages of the SERVPRO Emergency Ready Profile:

  • A no-cost assessment of your facility. 
  • ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority locations.
  • The ERP is also accessible online using your computer or tablet; download the SERVPRO free Ready Plan APP  to access this information at any time using your smartphone or tablet. 
  • Establishes SERVPRO of Southern and Eastern Rockland County as your disaster mitigation and restoration provider. Knowing who to call in advance is key to a quick response and timely mitigation, helping to minimize the amount of time your business is inactive. 

Preparation is the key to making it through any disaster, whether it is a small water leak, a large fire or an area flood. No one plans on a disaster, but now you can have a plan in place when it happens.

To learn more about National Preparedness Month visit: 

Ready to start your ERP? Call our office at 845-753-3730 and speak with Art Holl. Or contact us via Email.

Why SERVPRO? Charlie and Donna Vingoe

9/6/2019 (Permalink)

A man and a woman standing together. Charlie and Donna Vingoe owners of SERVPRO Southern and Eastern Rockland County.

Charlie and Donna Vingoe are the proud owners of SERVPRO of Southern and Eastern Rockland County for the past 24 years.  Since 1995 they have been providing exceptional service to residential and commercial clients in the damage restoration industry of water, fire, mold, and commercial cleanup. As a trusted leader in the restoration industry, our goal is to provide excellent customer service and do what is best for our customers to complete the restoration of their property to its preloss condition, and make it "Like it never even happened."

Our staff understands the stress and worry that comes with a fire or water damage disaster, and the disruption it causes your life, home or business. When an unexpected disaster strikes, professional and compassionate contact from the initial phone call to the promised timely arrival can relieve the stressful conditions for the property owner. Our well-trained, IICRC certified Production Managers and Service Technicians are available 24/7 to mitigate the damage and help restore not only the structure, but also to support our customers.  

Our “SERVPRO Green Trucks” are full with commercial grade equipment and products ready to help restore your property and life back to its original state or better!  Our customers can rest assure that our Production Managers and Office Staff will assist them through the difficult process with insurance claims and paperwork. No damage is too large or small for SERVPRO of Southern and Eastern Rockland County.

For the past twenty-five years we have worked in the area, so we understand the nuances and vibe of Rockland County.  We are also members of the local BNI’s of Rockland County and various other organizations.

Charlie and Donna, have a great team of Production Managers, Service Technicians and Office Staff, and are proud members of the local community and SERVPRO community of franchises.  Don’t hesitate to call us in your time of need after a water, fire or biohazard disaster, we are “Here to Help” (845) 753-3730.

Industry Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

After the Fire: Destroy Odors with Deodorization

8/22/2019 (Permalink)

SERVPRO van with back doors open and filled with equipment. SERVPRO Van and the equipment to clean any disaster.

Even small fires in your Rockland County home or business can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damages in your home or business can create unpleasant and potentially permanent problems.

As various materials burn the odorous residues and deposits on surfaces are left behind. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. 

We have Production Managers and Service Technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), to handle specialized services that can rid your home or business of offensive odors left by fire or smoke damage. 

Our services don't cover up the odor with fragrance; we seek out and remove the sources of the odor. Once the source is found, we use the SERVPRO proprietary line of cleaning products to treat and prevent the odor from returning. Any savable items in affected areas will also be professionally cleaned and deodorized, including furniture, draperies, upholstery, electronics, art, flooring, walls, ceilings, HVAC ducts and more. 

We also handle other odors that may require deodorization:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

Whether it's fire, water, mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Southern and Eastern Rockland County will make it "Like it never even happened." Call to learn about our Fire Damage Cleanup Services (845)753-3730. 

Biohazard, Mold and Cleaning Services is WHY you should choose SERVPRO

7/24/2019 (Permalink)

Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO of Southern and Eastern Rockland County, also offers fast and reliable biohazard, vandalism and crime scene cleanup and restoration services. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Rockland County technicians are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Rockland County helps turn unsafe environments into clean, safe homes and offices. 

Our services cover the following issues:

  • Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs: Many chemicals used in the production of illegal drugs, are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces. 
  • Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property. 
  • Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 
  • Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
  • Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup
  • Mold Mitigation and Remediation: Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to re-mediate your mold infestation.

Don't leave the cleanup of your home or business to just anyone call the professionals at SERVPRO of Southern and Eastern Rockland County at 845-753-3730. We are a locally owned and operated company that has been proudly serving the local Rockland County, New York area for 25 years. 

Stay Safe from Summer Storms

7/16/2019 (Permalink)

While the spring season is known for severe thunderstorms and heavy rainstorms, the threat also exists throughout the summer months as well.

It’s difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One way to prepare your business for any type of disaster, is to establish an Emergency Ready profile (ERP). Contact Art Holl at SERVPRO of Southern and Eastern Rockland County (845-753-3730) to discuss how this program can help your business. For home owners download the Ready Plan APP for free and select SERVPRO of Southern and Eastern Rockland County as your preferred restoration specialist. 

Consider the following tips when preparing for an approaching storm:

Before the Storm:

  • Build an emergency supply kit and develop a communication plan
  • Unplug any electronic equipment before the storm arrives
  • Secure outdoor objects that could blow away or cause damage
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains

During the Storm:

  • Use your battery-operated NOAA Weather Radio for updates from local officials
  • Avoid contact with corded phones, cordless and cellular are safe to use
  • Avoid contact with electrical equipment or cords
  • Unplug appliances and other electrical items or devices. Power surges can cause serious damage
  • Avoid contact with plumbing, fixtures can conduct electricity
  • Stay away from windows and doors

After the Storm:

  • Never drive through a flooded roadway
  • Stay away from storm damaged areas to keep from putting yourself at risk
  • Stay away from downed power lines and report them immediately

Here is a recommended emergency supply kit:

  • Water-1 gallon for per person per day
  • Food- non-perishable 3-day supply
  • Manual can opener
  • Battery operated radio-preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing-fast drying
  • Dust masks or bandanna
  • Plastic sheeting or garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents or photos of documents-copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in waterproof container