Recent Posts

Biohazard, Mold and Cleaning Services is WHY you should choose SERVPRO

7/24/2019 (Permalink)

Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO of Southern and Eastern Rockland County, also offers fast and reliable biohazard, vandalism and crime scene cleanup and restoration services. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Rockland County technicians are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Rockland County helps turn unsafe environments into clean, safe homes and offices. 

Our services cover the following issues:

  • Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs: Many chemicals used in the production of illegal drugs, are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces. 
  • Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property. 
  • Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 
  • Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
  • Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup
  • Mold Mitigation and Remediation: Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to re-mediate your mold infestation.

Don't leave the cleanup of your home or business to just anyone call the professionals at SERVPRO of Southern and Eastern Rockland County at 845-753-3730. We are a locally owned and operated company that has been proudly serving the local Rockland County, New York area for 25 years. 

Stay Safe from Summer Storms

7/16/2019 (Permalink)

While the spring season is known for severe thunderstorms and heavy rainstorms, the threat also exists throughout the summer months as well.

It’s difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One way to prepare your business for any type of disaster, is to establish an Emergency Ready profile (ERP). Contact Art Holl at SERVPRO of Southern and Eastern Rockland County (845-753-3730) to discuss how this program can help your business. For home owners download the Ready Plan APP for free and select SERVPRO of Southern and Eastern Rockland County as your preferred restoration specialist. 

Consider the following tips when preparing for an approaching storm:

Before the Storm:

  • Build an emergency supply kit and develop a communication plan
  • Unplug any electronic equipment before the storm arrives
  • Secure outdoor objects that could blow away or cause damage
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains

During the Storm:

  • Use your battery-operated NOAA Weather Radio for updates from local officials
  • Avoid contact with corded phones, cordless and cellular are safe to use
  • Avoid contact with electrical equipment or cords
  • Unplug appliances and other electrical items or devices. Power surges can cause serious damage
  • Avoid contact with plumbing, fixtures can conduct electricity
  • Stay away from windows and doors

After the Storm:

  • Never drive through a flooded roadway
  • Stay away from storm damaged areas to keep from putting yourself at risk
  • Stay away from downed power lines and report them immediately

Here is a recommended emergency supply kit:

  • Water-1 gallon for per person per day
  • Food- non-perishable 3-day supply
  • Manual can opener
  • Battery operated radio-preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing-fast drying
  • Dust masks or bandanna
  • Plastic sheeting or garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents or photos of documents-copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in waterproof container

Extreme Heat

7/8/2019 (Permalink)

As hot days of summer swing into full gear it is time to consider safety precautions for extreme heat. Heat affects all people, but is particularly dangerous for the sick, elderly and young. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90° F hotter than the air, while shaded or moist surfaces often in more rural settings remain close to air temperatures." 

Whether you are in an urban or rural area, there are several things you can do to prepare for an prevent extreme heat from affecting you and your family. If possible stay indoors I the air conditioning. Remember to bring your pets indoors, or have shade and water available for them at all times. Stay hydrated and limit alcohol and caffeine intake. 

If you must venture outdoors, wear light-colored, and loose-fitted clothing. It is also important to wear sunscreen when outdoors, and follow the instructions for application. 

Pay attention to signs of heat exhaustion, which include: heavy sweating, weakness, cold, pale and clammy skin, nausea or vomiting, and fainting according to the Center For Disease Control And Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Try to reduce the body temperature with cool, wet clothes or a bath. Do not give the person with heat stroke fluids, and treat the situation as a serious medical emergency. (CDC)

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter. 

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly, insulate if necessary
  • Check air-conditioning ducts for proper ventilation
  • Install temporary window reflectors (for use between windows and drapes). Aluminum foil covered card board can be used to reflect heat back outside. 
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers, to reduce the heat that enters a home by up to 80%.

source ready.gov

Extreme Heat is a serious danger. For more information on preparation and prevention, visit https://www.ready.gov/ or https://www.cdc.gov/disasters/index.html

Celebrate Summer Safely

6/28/2019 (Permalink)

Why SERVPRO Celebrate Summer Safely SERVPRO 4th of July Safety Tips

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms-especially during July.

Each year, around 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage. 

  • Anyone using fireworks or standing nearby should wear protective eye-wear. 
  • Do not try to re-light or handle malfunctioning fireworks
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire. 
  • Children should never pick up fireworks that may be left over as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professional.
  • Have a Happy Fourth of July.

Firework Facts:

  • Fireworks cause an average of almost 20,000 reported fires per year.
  • In 2013, sparklers caused 41% of fireworks injuries.
  • On Independence Day in a typical year, fireworks account for two out of five reported fires, more than any other cause of fire. 

SERVPRO of Southern and Eastern Rockland County would like to have everyone celebrate summer safely. However, accidents do happen and homes can have fire damage disasters.  We provide professional clean up and restoration after a fire.  Visit our fire restoration page to learn more:

 https://www.SERVPROsouthernrocklandcounty.com/fire-repair-process

Tips and information provided by the National Fire Protection Assoc.

When Water Damage Strikes Your Southern or Eastern Rockland County New York Home

6/27/2019 (Permalink)

Water Damage When Water Damage Strikes Your Southern or Eastern Rockland County New York Home Water and Flood Tips

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage to your Rockland County New York home or business. To help ensure a water damage is handled correctly complete the following steps:

SERVPRO Southern Rockland and Eastern Rockland Technicians will: 

Inspection: Our Service Technicians will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. 

Emergency Service: Technicians will take steps to help protect your home of business, as well as personal belongings and other contents, from further damages by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step by step.

Monitoring: To help ensure your home or business and belongings are dried to appropriate industry standards, a technician will monitor the drying process. The updates will be consistently be communicated to you. 

Restoration Services: Are available upon request. We will repair structural materials, reinstall carpets, and clean affected areas of your property. A final walk-through of the job-site will be conducted with you.

Emergency Water Damage Tips:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping or blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place. 
  • Don't enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water *this could cause electrical shock and/or damage to the vacuum.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. Watch for a possible Ceiling collapse.

It's the Water You Don't See

6/11/2019 (Permalink)

Water Damage It's the Water You Don't See Water Damage Clean up

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Southern & Eastern Rockland County has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. 

We have a full arsenal of drying equipment. Here are a few of the tools used by our trained SERVPRO staff. 

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters  are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO staff can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easliy penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

The bottom line? At SERVPRO of Southern & Eastern Rockland County we have the training and equipment to help make it "Like it never even happened."

Severe Weather Safety

6/7/2019 (Permalink)

Severe weather can happen any time, and anywhere. According to NOAA.gov each year, we cope with an average of

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98% of all presidential declared disasters are weather related, and cause nearly $15 billion dollars in damage. Knowing your risk of severe weather events, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist others during weather disasters.

Know Your Risk: The First step to becoming weather ready is to understand the type of hazardous weather that can affect where you work and live. Check the weather forecast regularly, learn about Wireless Emergency Alerts, obtain a NOAA Weather Radio especially if you live in a heavily impacted weather area. 

Take Action: Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important documents and valuables in a safe place. 

Be An Example: Once you have taken action to prepare for severe weather, share your story with co-workers, family and friends via social media. Your story will inspire others to do the same.

Watch vs Warning: Do you know the difference?

Watch: Conditions are favorable for severe weather and it is possible. Remain alert for possible further warnings. 

Warning: Severe weather has been spotted or indicated by radar. Take Cover!

Once your safe, you may need a damage restoration company like SERVPRO of Southern and Eastern Rockland County to help with any damage your home or business property may have suffered during the storms. Click here to learn more about our storm services .

*source: ready.gov

SERVPRO of Southern and Eastern Rockland County Has Drying Down To a Science

5/30/2019 (Permalink)

Water Damage SERVPRO of Southern and Eastern Rockland County Has Drying Down To a Science Drying Mats

Did You Know There is Actually a Science Behind the Drying Process?

Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. Our SERVPRO of Southern and Eastern Rockland County Service Technicians are trained in the science of drying and follow strict industry standards to help lower the chances of any secondary damage to your home or business property. 

What is the Science of Drying?

The Science of Drying is a process that was created to establish industry guidelines, regulated techniques, and provide validation and documentation on the drying process.

Why is it important?

When it comes to water damage, there’s nothing more important than making sure the job is done right the first time. Doing so relies on a restoration company like SERVPRO that is dedicated to training, technology and technique. SERVPRO of Southern and Eastern Rockland County is an industry leader in all three. We have the equipment to help dry hardwood floors, hard to reach spaces inside walls and much more. We also have state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business. The technology of DryBook a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry standards are met. 

Our Service Technicians Will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature-by using professional drying equipment. 

The bottom line? SERVPRO of Southern and Eastern Rockland County has the training, equipment the technology to make your water damage or storm flood damage disaster "Like it never even happened."

Understanding the Behavior of Smoke

5/22/2019 (Permalink)

Fire Damage Understanding the Behavior of Smoke Smoke

The damage to your property following a fire can often be complicated due to the unique behavior of smoke.

There are two different types of smoke--wet and dry. As a result, there are different typed of soot residue after a fire. Southern Rockland County SERVPRO technicians are trained in fire cleanup and restoration, and know the different types of smoke and its behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, the technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows us to focus on your precious items. 

Smoke can penetrate various cavities within the structure, causing hidden damage and odor. Our knowledge of building systems helps us to investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

Wet Smoke (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood) Fast burning, high temperatures, heat rises therefore smoke dries. 

Protein Fire Residue (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace Puff Backs) While "puff backs" can create havoc for homeowners, SERVPRO Southern Rockland technicians can, in most cases restore the contents and structure quickly. 

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Our technicians are trained to handle even the toughest losses. And make any smoke disaster "Like it never even happened."

Are You Prepared?: Storm Preparedness

5/17/2019 (Permalink)

Storm Damage Are You Prepared?: Storm Preparedness Emergency Kit

The goal of Hurricane Preparedness Week is to inform the public about hurricane hazards and provide knowledge which can be used to take action. We may not suffer hurricanes in Rockland County often, but we do have severe storm weather, and being prepared for these types of events is critical.  Visit the National OCeanic and Atmospheric Admin. (NOAA) website for more information. 

The American Red Cross offers a Hurricane Safety Checklist visit the website for more information.

Build An Emergency Supply Kit:

  • Water-1 gallon per person per day
  • Food-non-perishable 3-day supply
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First Aid Kit
  • Whistle to signal for help
  • Clothing
  • Dust mask or bandannas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench/pliers
  • Hygiene items
  • Cash
  • Fire extinguisher
  • Matches in a water proof container

To learn more about our storm restoration services visit: https://www.SERVPROsouthernrocklandcounty.com/storm-flooding-restoration