Recent Posts

It's the Water You Don't See

6/11/2019 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Southern & Eastern Rockland County has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. 

We have a full arsenal of drying equipment. Here are a few of the tools used by our trained SERVPRO staff. 

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters  are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO staff can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easliy penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

The bottom line? At SERVPRO of Southern & Eastern Rockland County we have the training and equipment to help make it "Like it never even happened."

Severe Weather Safety

6/7/2019 (Permalink)

Severe weather can happen any time, and anywhere. According to NOAA.gov each year, we cope with an average of

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98% of all presidential declared disasters are weather related, and cause nearly $15 billion dollars in damage. Knowing your risk of severe weather events, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist others during weather disasters.

Know Your Risk: The First step to becoming weather ready is to understand the type of hazardous weather that can affect where you work and live. Check the weather forecast regularly, learn about Wireless Emergency Alerts, obtain a NOAA Weather Radio especially if you live in a heavily impacted weather area. 

Take Action: Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important documents and valuables in a safe place. 

Be An Example: Once you have taken action to prepare for severe weather, share your story with co-workers, family and friends via social media. Your story will inspire others to do the same.

Watch vs Warning: Do you know the difference?

Watch: Conditions are favorable for severe weather and it is possible. Remain alert for possible further warnings. 

Warning: Severe weather has been spotted or indicated by radar. Take Cover!

Once your safe, you may need a damage restoration company like SERVPRO of Southern and Eastern Rockland County to help with any damage your home or business property may have suffered during the storms. Click here to learn more about our storm services .

*source: ready.gov

SERVPRO of Southern and Eastern Rockland County Has Drying Down To a Science

5/30/2019 (Permalink)

Water Damage SERVPRO of Southern and Eastern Rockland County Has Drying Down To a Science Drying Mats

Did You Know There is Actually a Science Behind the Drying Process?

Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. Our SERVPRO of Southern and Eastern Rockland County Service Technicians are trained in the science of drying and follow strict industry standards to help lower the chances of any secondary damage to your home or business property. 

What is the Science of Drying?

The Science of Drying is a process that was created to establish industry guidelines, regulated techniques, and provide validation and documentation on the drying process.

Why is it important?

When it comes to water damage, there’s nothing more important than making sure the job is done right the first time. Doing so relies on a restoration company like SERVPRO that is dedicated to training, technology and technique. SERVPRO of Southern and Eastern Rockland County is an industry leader in all three. We have the equipment to help dry hardwood floors, hard to reach spaces inside walls and much more. We also have state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business. The technology of DryBook a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry standards are met. 

Our Service Technicians Will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature-by using professional drying equipment. 

The bottom line? SERVPRO of Southern and Eastern Rockland County has the training, equipment the technology to make your water damage or storm flood damage disaster "Like it never even happened."

Understanding the Behavior of Smoke

5/22/2019 (Permalink)

Fire Damage Understanding the Behavior of Smoke Smoke

The damage to your property following a fire can often be complicated due to the unique behavior of smoke.

There are two different types of smoke--wet and dry. As a result, there are different typed of soot residue after a fire. Southern Rockland County SERVPRO technicians are trained in fire cleanup and restoration, and know the different types of smoke and its behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, the technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows us to focus on your precious items. 

Smoke can penetrate various cavities within the structure, causing hidden damage and odor. Our knowledge of building systems helps us to investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

Wet Smoke (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood) Fast burning, high temperatures, heat rises therefore smoke dries. 

Protein Fire Residue (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace Puff Backs) While "puff backs" can create havoc for homeowners, SERVPRO Southern Rockland technicians can, in most cases restore the contents and structure quickly. 

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Our technicians are trained to handle even the toughest losses. And make any smoke disaster "Like it never even happened."

Are You Prepared?: Storm Preparedness

5/17/2019 (Permalink)

Storm Damage Are You Prepared?: Storm Preparedness Emergency Kit

The goal of Hurricane Preparedness Week is to inform the public about hurricane hazards and provide knowledge which can be used to take action. We may not suffer hurricanes in Rockland County often, but we do have severe storm weather, and being prepared for these types of events is critical.  Visit the National OCeanic and Atmospheric Admin. (NOAA) website for more information. 

The American Red Cross offers a Hurricane Safety Checklist visit the website for more information.

Build An Emergency Supply Kit:

  • Water-1 gallon per person per day
  • Food-non-perishable 3-day supply
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First Aid Kit
  • Whistle to signal for help
  • Clothing
  • Dust mask or bandannas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench/pliers
  • Hygiene items
  • Cash
  • Fire extinguisher
  • Matches in a water proof container

To learn more about our storm restoration services visit: https://www.SERVPROsouthernrocklandcounty.com/storm-flooding-restoration

Smoke Alrams: LIFE SAVERS

5/15/2019 (Permalink)

Fire Damage Smoke Alrams: LIFE SAVERS Smoke Alarm

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes and apartments, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarms unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half the fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA)

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA)

If you need help installing, testing, or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross. 

Be sure your home or workplace has a fire emergency escape plan in place and conduct regular drills to ensure proper execution of the plan. The NFPA website  is a good resource for information.

May is Building Safety Month

5/14/2019 (Permalink)

Building Safety Month is an initiative of the International Code Council. Building Safety Month-is an opportunity to educate insurance and commercial property professionals as well as the general public, on "what it takes to create safe, resilient, affordable, and energy efficient homes and buildings," according the ICC website. 

The theme for 2019 is No Code. No Confidence. Which highlights managing disasters, specifically natural disasters. Some of the topics and tips shared throughout the month include Disaster Safety and Mitigation, as well as, Fire Safety and Awareness. 

Important Tips From The ICC

Disaster Safety & Mitigation

  •  If you live in a high wind or hurricane prone area and do not have tested and code-approved shutters for protection from windborne debris, consider temporarily protecting your doors and windows by mounting exterior grade plywood. Visit www.flash.org for more info.
  •  Flooded roads could have a significant damage hidden by floodwaters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It only take 6 inches of fast flowing water to sweep you off your feet and two feet of moving water to move an SUV-sized vehicle. Want more info visit www.iccsafe.org

Here are a few tips to follow from the Federal Alliance for Safe Homes – (FLASH®) when preparing your family for any emergency.

  • Develop a family disaster plan that includes a list of food and water supplies needed for each member of your family and supplies for your pets. Make copies of important documents like insurance policies, the deed to your home, and other personal papers, important phone numbers and a home inventory. Create a checklist of important things to do before, during and after a disaster.
  • Review your evacuation route and emergency shelter locations with your family. Options for evacuation would include staying with friends and relatives, seeking commercial lodging, or staying in a mass care facility operated by disaster relief groups in conjunction with local authorities.
  • Taking shelter is critical in times of disaster. Sheltering in place is appropriate when conditions require that you seek protection in your home, place of employment, or other location where you are when disaster strikes.

The general public may not be aware how codes and code officials improve and protect the places where we live, learn, work, worship and play, so this type of "monthly" awareness is important. 

Understanding Different Types of Water Damage Disasters

5/8/2019 (Permalink)

When your Southern Rockland County home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. 

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water: 

DO:

  • Shut off the water source if possible or contact a qualified professional to do so. 
  • Turn off the circuit breakers for wet areas of the building is access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture.
  • Remove and prop up wet upholstery cushions to allow more even drying. 
  • Move moisture sensitive items like paintings, documents, and computers to a safe dry place. 

DON"T:

  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your house hold vacuum to remove water as there is potential for electric shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

DO:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated area. 

DON'T:

  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn HVAC system if there is a possibility of spreading contaminated air. 
  • Do not use household fans to dry the structure; air flow could spread contaminants. 

When you have a water damage disaster, don't leave your property to chance. Call SERVPRO of Southern Rockland County we are your remediation and restoration experts.

Leaking Pipes and Water Damage In Your Southern Rockland County Home Can Lead to Mold Growth

4/5/2019 (Permalink)

Why SERVPRO Leaking Pipes and Water Damage In Your Southern Rockland County Home Can Lead to Mold Growth Leaking Pipes/Mold

Did You Know?

Water damage from leaky faucets can often cause mold growth in your home or business; therefore, it is important to have your water damage cleaned properly, professionally and quickly. 

Signs of the presence of excessive mold include:

  • Visible Mold
  • Strong, musty odors
  • Excessive humidity
  • Any evidence of past moisture problems that might have caused undetected mold growth

These conditions may require the expertise of a qualified Indoor Quality/Environmental Professional to inspect the building for mold growth and water damage problems before clean up can happen. After a Mold testing company is used to test the mold, our service technicians will assess the situation and advise how best to clean the area. Production managers and Service Technicians are IICRC Certified, so they have the training needed to handle any situation. SERVPRO of Southern Rockland County also have the commercial grade equipment to mitigate mold safely.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Southern Rockland County is close by and ready to help with your mold-damaged property. We are proud to be an active member of the Southern Rockland community and want to pitch in and help make our community the best it can be.

You can be ruined or you can be READY! And SERVPRO of Southern Rockland County can help

3/28/2019 (Permalink)

Why SERVPRO You can be ruined or you can be READY! And SERVPRO of Southern Rockland County can help SERVPRO Ready Plan APP

With the Help of Technology

Technology can be a vital tool in preparing for emergencies or disasters. The following are tips to help you be ready and use technology in the event of an emergency disaster.

Store Information Online

There are many places to store information securely online. Services like Google Drive, and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records and information on your pets if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well Chick-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you're located in the affected area at that time. 

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family,  friends, business contacts and others whom you may need to contact before, during and after a disaster. SERVPRO of Southern Rockland County has the READY Plan APP, download the APP and be READY for any fire, water or mold disaster. 

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. 

Get an Emergency READY Profile

SERVPRO of Southern Rockland County offers an Emergency READY Profile (ERP) for free to help you prepare you, your property or your business for an emergency. By having an ERP done in advance you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely and cost effective mitigation. Call our office for more information regarding your ERP Profile for your property or business. 

As always please don't hesitate to call our office if you have any questions 845-753-3730.