Recent Why SERVPRO Posts

Choosing SERVPRO of Southern Rockland County, Stony Point to Handle Water Damage Comes with Several Advantages.

6/7/2023 (Permalink)

servpro truck SERVPRO, ready to leap into action.

SERVPRO of Southern Rockland County has a strong reputation built on trust, reliability, and professionalism. Each client can expect consistent service quality regardless of their location and the time of day. Our trained professionals specialize in water, fire, and mold mitigation. Water damage requires immediate attention to prevent further damage from occurring. We understand the urgency and offer 24/7 emergency services. We strive to respond quickly to any water damage situation, arriving at your location promptly, and minimizing the potential for additional problems.

Our business stays updated with the latest advancements in restoration technology. We utilize moisture meters, thermal imaging cameras, high-powered fans, dehumidifiers, and drying techniques to efficiently and effectively mitigate water damage. Water damage restoration isn’t our only service. A wide range of other mitigation services are provided, such as fire damage and mold mitigation.

We take pride in delivering excellent customer service and prioritize customer satisfaction. Our team aims to provide transparent communication throughout the restoration process. SERVPRO has built up a positive reputation centered on professionalism, reliability, and quality workmanship. Choosing us means entrusting your property damage restoration to a company with a proven track record, specialized expertise, and a commitment to delivering efficient and effective solutions.

Diverse Ways to Address Odors in Suffern Homes after Mold Damage

7/6/2022 (Permalink)

SERVPRO vehicles in a parking lot in front of a tall building If your home or business in Suffern suffers mold damage, call the professionals at SERVPRO today for remediation assistance.

SERVPRO Resources Simplify Suffern Mold Remediation

Mold development is a complex problem that leads to visual and physical deterioration of structural materials and contents. The surfaces affected by mold in your Suffern home exhibit dark patches or other forms of staining. Loss of structural integrity is also likely leaving materials crumbly, thus unable to withstand physical exertion. Another easily dismissed aspect of mold damage is the musty odor that properties develop once infested. The colonies emit odor because of the mycotoxins released into the air. Material deterioration from mold is similar to rot, so it produces smells.

Taking specific steps to address odors in a Suffern property with mold damage is essential in restoring preloss conditions. Odors might persist after the soiling and deterioration from mold are handled. Sometimes the odor issues experienced are psychological since the brain can latch on to the irritating sensation of a musty odor leading house occupants to claim there is odor where none exists (phantosmia.) SERVPRO offers a wide array of solutions to help you deal with odors.

Useful mold odor management products:

  • Pairing agents
  • Masking agents
  • Absorption and adsorption agents
  • Disinfectants and sanitizers

One straightforward way to deal with odors is to destroy the malodor molecules. Using a pairing agent helps facilitate this type of action. The pairing agent combines with the odor molecule changing it in one of two ways - changing it chemically or precipitating it over a surface for easier cleaning. Products that change odor molecules chemically are known as counteractants, while those that precipitate them are called humectants. Our SERVPRO technicians rely more on counteractants when dealing with mold because they destroy odor-causing bacteria. 

Changing the Environment to Manage Odors

Sometimes making changes around the contaminated property helps defeat the odors experienced. When our SERVPRO technicians use masking agents around the property, it qualifies as modifying the environment. We take such actions if we ascertain that the odors experienced in the property are imaginary or if they are temporary and thus expected to dissipate naturally after some time. A masking agent is a product that emits a sweet scent, thus overcoming any foul odors. The products work through time-release mechanisms such as wicks, gels, or beads to supply a pleasant smell for a sufficient period.

Another way to modify the surrounding is using absorption and adsorption agents. These products work by capturing gasses from the air or absorbing humidity and oils. Our SERVPRO OCT-Certified technicians mostly use adsorption agents when addressing mold smells. The main product used for this is activated charcoal which is usually fitted into an air filtration device. When indoor air is circulated through the machine, it helps capture and retain the odorous gasses.

Since mold is a form of life, terminating its development is the ultimate way to control all the problems it causes, including the unpleasant odors. Products with disinfectant or sanitizer properties are best suited for such control since they remove the soils from mold colonies and help stop microbial growth processes. Disinfectants are denoted with "cide" in the product name, while sanitizers have the suffix "stat" in the product name. 

Other products that help control odors:

  • Enzyme digesters
  • Oxidizing agents
  • Air purifiers

SERVPRO of Southern Rockland County takes all the necessary steps to manage mold damage "Like it never even happened." You can reach us at (845) 400-4888 whenever you need assistance.

Why Having Professionals Address Mold Damage is Best in Suffern

6/5/2022 (Permalink)

a corner of a room that has mold covering the walls Regardless of the color of the mold infestation, team SERVPRO can help. Call our technicians 24/7 to remediate the mold damage in your home.

SERVPRO’s Proven Mold Damage Restoration in Suffern Provides Effective Results

No property, commercial or residential, will be completely alike. As such, SERVPRO offers scalability and customization for each mold cleanup job so that you get the results you deserve. Whether you are suspicious of dark, fuzzy patches developing in the corner of your bathroom or feel you might have black mold in your basement, we are here to help with remediation and cleanup. With our proven methods and attention to detail, we are the top choice by Suffern customers when they want to have safe, practical mold damage assistance.

Why not DIY? Why contact SERVPRO for mold damage in Suffern? Because any do-it-yourself project involving mold is never recommended. Without the knowledge and tools to handle mold safely, you run the risk of further damage to your property. This secondary damage can be costly and require a lengthy process to have professionals fix everything. We can come in with our industry knowledge to get you the results you need with steps such as:

  • Rapid response times – We know that you want your property back in order as soon as possible, so SERVPRO is available 24/7. 
  • Detailed assessment – It is essential to locate and address areas where mold development is suspected so that we can fix the water or moisture issue and make a plan for clean up.
  • Mold containment – We do this with plastic sheeting and negative pressure to create barriers so that microscopic mold spores do not travel to unaffected areas of your property. It is also best to shut off fans and your HVAC system.
  • Indoor air quality (IAQ) – We use vacuums to pull up spores while air scrubbers featuring HEPA filtration pull particles from the air.

Before any mold damage project is complete, unsalvageable materials get replaced, and all surfaces get a thorough cleaning for disinfection. SERVPRO of Southern Rockland County, Stony Point will make it “Like it never even happened.” Call us when you need us at (845) 400-4888.

Why Professional Fire Damage Restoration Is Best in Pearl River

3/9/2022 (Permalink)

fire extinguisher in front of fire Fire damage restoration is no DIY project. SERVPRO IICRC certified techs have the equipment and training for every size disaster.

SERVPRO’s Fire Damage Restoration Is What Pearl River Properties Need

While you may realize that a fire is devastating, you may not understand how difficult it is to handle the fallout and cleanup. Pearl River residents dealing with house fire cleanup will find that the debris, water saturation, and smoke damage call for a multi-faceted approach. This is why looking to the help of trained fire, and smoke restoration technicians (FSRT) is best. SERVPRO is the dependable team you need on your side, and We’re Faster to Any Size Disaster!

Why is calling a company for fire damage restoration in Pearl River best? SERVPRO not only knows the best methods and proven processes for restoring your property, but we go the extra mile, making life easier at this difficult time.

  • We understand the aftermath of a fire and what it means. Our team knows the devastation a fire leaves behind. Ash and smoke can bring on secondary damage like etching, discoloration, corrosion, and foul odors.
  • Rapid response means better results. Contacting our offices as soon as possible helps us get there more quickly to begin mitigation efforts. After soot and smoke residue sit for a while, it can create permanent damage and require more detailed reconstruction or replacement of building materials.
  • Hiring IICRC-certified technicians gets you professional results. We arrive within hours of your call to begin inspection and assessment. We then select the best equipment, methods, and products to help us achieve our fire cleanup and restoration goals. This includes our odor control technicians (OCT) to ensure no pungent odors remain after your restoration is complete.

Do-it-yourself rarely works when it comes to fire damage restoration, so make sure that you have the best team in your corner. Why call SERVPRO of Southern Rockland County at (845) 400-4888? Because our reputation speaks for itself!

Useful Equipment That Eases Mold Removal in Pearl River Properties

2/16/2022 (Permalink)

hand pulling wallpaper back to expose hidden mold Do you have hidden mold in your home? Inspect your home often for signs of moisture and mold.

SERVPRO Has an Arsenal of Tools Helping Pearl River Homeowners Address Underlying Mold Issues

Mold is detrimental to buildings and contents alike. It might also cause health effects, so the appearance of any signs of an infestation at your Pearl River homes requires an immediate response. One of the essential resources that aids mitigation of mold damage is the right equipment.

When someone mentions equipment to facilitate mold removal from Pearl River properties, you may think specifically about tools to clean surfaces or manage other aspects of the contamination. SERVPRO, on the other hand, takes a comprehensive approach when picking equipment for a restoration exercise.

A wide range of equipment is necessary, including:

  • Moisture controllers
  • Agitation equipment
  • Debris managers
  • Odor modifiers

Mold is a wide-ranging problem that encompasses soiling, material deterioration, and contamination, among other things. Managing the underlying issues that drive mold contamination helps restore the home to its preloss state and guarantee long-term results. Moisture situations such as wet materials or high indoor humidity are the biggest drivers of mold proliferation. Still, moisture control is more manageable with the right equipment, thus suppressing the mold. Our IICRC trained SERVPRO teams have different dehumidifiers, including LGR and desiccant varieties for moisture management.

As mold develops on surfaces, it adheres or penetrates deeper into the material if given sufficient time, especially on porous surfaces. Cleaning the mold residues requires significant agitation. SERVPRO teams use different forces on surfaces depending on the surface and residue types involved.

Useful cleaning tools help facilitate processes like:

  • HEPA vacuuming
  • Sanding
  • Blast cleaning with various materials

Some of the issues caused by mold can be categorized as a nuisance. For instance, the musty odor is not harmful - it only makes the house uncomfortable. Mold residues are also inconvenient. Various equipment help manage these inconveniences. Our SERVPRO teams use deodorization equipment such as hydroxyl generators to control odors. On the other hand, negative air pressure machines limit debris spread during demolition to remove moldy materials.

SERVPRO of Southern Rockland County invests in a wide variety of equipment to ease the mold removal processes from properties. You can reach us at (845) 400-4888. We're Faster To Any Size Disaster.

Specific Tasks Involved in Fire Damage Restoration of Suffern Properties?

2/2/2022 (Permalink)

smoke and soot on wall Even a small fire can cause smoke and soot to travel to all areas of your home.

SERVPRO Does Not Leave Anything to Chance When Restoring Suffern Properties After Fires

If you have never endured a fire incident, you may have a wrong or inaccurate idea of the damage left in your Suffern home. It is a significant disadvantage since you cannot prepare or execute the restoration correctly if you have the wrong information.

One reason for seeking help with fire damage restoration at your Suffern home is to ensure nothing is left to chance. Restoration technicians from SERVPRO undergo training from the Institute of Inspection Cleaning and Restoration Certification, IICRC, so they can quickly identify the type of intervention necessary at your property.

Typical restoration tasks needed after a fire include:

  • Textile cleaning
  • Duct cleaning
  • Reconstruction
  • Deodorization

Most textiles are highly vulnerable to heat and flames action, which destroy. They are also affected by residues such as soot which soil them deeply or cause staining. Therefore, textile restoration mainly involves cleaning and removing stains. Our SERVPRO technicians can help you habilitate upholstery, carpets, rugs, and draperies.

Soot and other smoke residues find a way into all house sections, including the air ducts. If not cleaned, the system can keep recirculating residues or foul odor in your house. Cleaning the system and replacing some accessories such as filters resolves this. Our SERVPRO technicians section off the supply and return line of the HVAC system. Then we use negative air pressure systems such as vacuums to extract the soils. Rotary brushes are also helpful in dislodging soils.

Fire leaves structural areas such as walls and ceilings destroyed. Removing the deteriorated materials and replacing them with similar materials is essential. SERVPRO can handle such reconstruction directly or supervise local tradesmen to do it. We also deodorize the property to remove smoke odor or any traces of odorous cleaning products. 

Deodorization procedures vary from

  • Ventilating the house with strong air movers
  • Dry fogging with solvent 
  • Applying water-based odor counteractants

SERVPRO of Southern Rockland County can help you tackle fire damage restoration conveniently. Call us at (845) 400-4888. We're Faster To Any Size Disaster.

Why Are there Levels of Mold Remediation in Suffern Properties?

1/21/2022 (Permalink)

woman holding a mold sign on blackboard, odor coming out A musty mold odor is a hint for Suffern homeowners to call SERVPRO for remediation, "Like it never even happened."

SERVPRO remediators help overcome several types of mold damage in Suffern houses.

Mold can be one of the more destructive and damaging events a home faces. Despite precautions intended to keep water out of the house or to maintain dry living areas, mold is still an ongoing problem throughout Rockland County. Our fast response can help identify the extent of the damage, where it is, and the type of remediation necessary for the severity of the current colonization.

Mold Inspections by Competent Professionals

As soon as our SERVPRO team arrives, we begin elements of mold remediation for Suffern homes. The best means of focusing removal efforts is through a thorough inspection by our specialists.

Light Mold Damage

In the early stages of development, mold colonies are still manageable on many surfaces. In certain situations, cleaning the surface can positively impact removing the growth. Products for this include:

  • Sporicides
  • Biocides
  • Antimicrobial products
  • Scrubbing

Moderate Growth

This is a broad spectrum of potential damage, but it also encompasses the greatest volume of possible remediation strategies. With moderate damage, general surface cleaning will not resolve the colonization, so more aggressive measures will be necessary, which can include: 

  • Sanding
  • Media blasting
  • Steel wool 
  • Sponge pressure cleaning

Widespread and Destructive Colonization

When mold colonization has gotten out of control, the actions of our SERVPRO team are all the more pertinent and dire. We work fast to remove any surface mold and trapped organisms where they are found in the house. In some situations, it is most cost-effective and direct to consider controlled demolition to clear and discard active colonies.

Because there are varying infestation levels and damage, mold growth can have a different impact on every property it forms in throughout the area. Our SERVPRO of Southern Rockland County team has skilled professionals to help with remediation and the cleanup and repairs needed after mold removal. Call today at (845) 400-4888.

Fire Restoration Techniques Are Key in Removing Stubborn Smells Left Behind by a Fire in a Suffern Home

12/14/2021 (Permalink)

sketch of fire in houses Suffern house fires need the qualified SERVPRO OCT odor control technicians to clean the air and restore excellent IAQ indoor air quality

SERVPRO Certified Fire Restoration Technicians Train to Handle the Toughest Fire and Smoke Remediation Jobs

Fire restoration technicians focus on returning your Suffern home to pre-fire conditions. Now that drops in temperature may have us reaching for space heaters, lighting fires, and spending more time indoors, the chances of a fire increase. Whether the incident results in widespread damage or is contained to an area of your home, smoke and soot can easily travel and settle inside closets, on walls and permeate textiles. When bringing fire damage under control, resorting to a professional fire restoration team is the best option.

SERVPRO is your premier fire restoration team in Suffern, and we are ready to help as soon as you call us. Aside from the obvious water extraction, surface cleanup, and fire damage repairs expected from a reputable restoration company, our staff places great emphasis on removing odors from your home. Smell particles travel easily through ventilation systems and from room to room, and they can also be set in enclosed spaces like attics. Our staff inspects every corner of the dwelling and identifies problem areas before implementing an efficient remediation plan.

Deodorizing the home becomes simpler for our SERVPRO staff thanks to air scrubbers, ozone generators, and deodorizing solutions available to our industry. Homeowners, however, can also take action to help remove odors from the space. Some suggestions include-

  • Airing out the area as much as possible by opening doors and windows
  • Encouraging air circulation by using box fans
  • NEVER turn on the HVAC system
  • Spraying deodorizing agents can also help mask the smell until professional help arrives

SERVPRO of Southern Rockland County is available by calling (845) 400-4888. Invite us into your home and let us leave it “Like it never even happened.”

Looking for Mold Removal Companies in Pearl River – Call SERVPRO

11/10/2021 (Permalink)

mold damage Mold remediation services by SERVPRO are second to none. We use the latest technology and equipment for every disaster.

SERVPRO Provides Mold Removal and Remediation in Pearl River

Mold infestations can be an ongoing issue for many homeowners and businesses in Pearl River. A small infestation starts in a warm area with high humidity or a small leak in a pipe. Condensation on cold water pipes is a sufficient catalyst for the growth of mold. When homeowners finally notice the problem, there is a strong, musty odor. The contents and structure in the immediate area are covered with mold. Mold spores are spreading the spores further. Attempts to remove and clean the mold only make matters worse unless appropriate processes for removing contaminated materials are followed.

SERVPRO is one of the premier mold removal companies in Pearl River. With over 120 years of hands-on experience and highly trained specialists, our team provides mold remediation and restoration following industry-approved removal processes to clean up the mess caused by a mold infestation.

The first stage is to assess the situation, isolate the area to avoid spores from spreading throughout the home further, and eliminate the source of moisture. We must remove all porous materials contaminated extensively by mold. Our team can clean nonporous materials using HEPA vacuuming processes to remove mold fragments.

Surfaces are cleaned from top to bottom since spores and fragments usually settle downward. In addition, we clean in the direction of negative air machines to avoid spreading into non-impacted areas.

SERVPRO provides mold removal services and follows rigorous procedures to ensure infestations are removed once and for all:

  • Mold inspections, remediation, and removal
  • Black mold damage repairs
  • Mold removal utilizing negative air rooms
  • Contents and structure are cleaned, dried, and the humidity is reduced to normal levels 

Call SERVPRO of Southern Rockland County for mold removal companies in Pearl River and nearby areas. We can help 24/7. Call (845) 400-4888.

What Causes Mold Damage in Pearl River Homes?

7/22/2021 (Permalink)

mold damage door and ceiling Mold remediation is a job for a professional outfit. SERVPRO techs are trained and experienced in all phases of mold remediation.

SERVPRO Can Diagnose and Perform Mold Remediation in Local Pearl River Properties

More often than not, signs that a Pearl River home needs mold remediation are a symptom of an ongoing issue that needs to get addressed. Frequently seen reasons for mold infestation are:

SERVPRO supports the Pearl River community with its professional mold damage remediation services. Once on-site, the technicians can identify the reason for the mold infestation and recommend the necessary steps to ensure that a favorable environment does not set up for mold growth in the future. The technicians undergo comprehensive training and keep up with the latest trends in technology and application regarding all phases of the restoration services industry, including handling damage from mold.

Mold can spread significantly behind walls and under flooring for a long period before homeowners discover its presence. SERVPRO technicians use an array of devices specifically for moisture detection equipment such as probes and infrared cameras to help define the areas that require mold remediation. Once all traces of the mold colonies get removed, SERVPRO techs perform actions that inhibit the return, such as cleaning and sealing surfaces with antimicrobial products. 

SERVPRO of Southern Rockland County at (845) 400-4888 is ready to handle mold damage remediation in Pearl River properties and make the problem "Like it never even happened."

How Quickly Must Black Mold Get Removed from Pearl River Homes?

5/21/2021 (Permalink)

Mold Don't let mold go unchecked in your home. Call SERVPRO for help to avoid further damage.

Our Experienced Professionals have Several Mold Remediation Strategies for Pearl River Properties.

The presence of black mold and attic mold are two substantial concerns for area homeowners after prolonged moisture exposure and damp pockets in their property. Mold organisms can spread fast through these environmental conditions, requiring fast and deliberate mold removal strategies to get implemented as quickly as possible by experienced remediation technicians like our SERVPRO team. We offer: 

  • Mold remediation
  • Black mold damage repairs 
  • Black mold removal

What Mold Removal Strategies Work Best for Area Homes? 

Choosing the appropriate strategy for mold removal in Pearl River homes requires information obtained during a mold inspection process. Identifying the condition of exposed hosting materials can determine where surface treatments might be beneficial and when these superficial removal tactics will not be effective. 

As challenging as black mold might seem, our SERVPRO of Southern Rockland County remediation professionals can help. We have powerful strategies for eliminating active colonization and restoring the damage organisms cause. Give us a call at (845) 400-4888.

How Can Ceiling Leaks Be Dangerous in Suffern Properties?

4/20/2021 (Permalink)

red moisture meter by a stucco wall During flood water removal and restoration for Suffern properties, SERVPRO technicians monitor the moisture levels to prevent mold growth

SERVPRO Removes Hanging Debris from Suffern Water Damaged Structures

When a home has a ceiling leak, it is an indication of a more significant issue. The key to limiting damage to the property and contents is to locate the source. After storms deliver copious amounts of water that causes flash floods when the floor takes on moisture, it can wreck the ceiling below in the basement.

SERVPRO technicians inspect Suffern homes for flood damage issues upon arrival, and the technicians use more than visuals. The techs have access to many equipment types to locate moisture collections within the structure without removing portions of the floor or wall to find water migration paths.

Some of the most relied on devices SERVPRO uses are: 

  • Infrared cameras that do not detect water but temperatures
  • Probes to find leaking into the subfloor
  • Equipment to take air moisture readings

Ceiling leaks can be hazardous to be around in a home. As the sheetrock wicks water, it swells and deteriorates until it finally falls. When large pieces of the ceiling collapse, it has the potential to cause injury.

SERVPRO of Southern Rockland County at (845) 400-4888 brings years of experience and the latest technological advances to every Suffern flood damage cleanup job.

How Can Fire Damage Restoration Services Save Suffern Property Owners Money?

4/14/2021 (Permalink)

Fire lettering with background effects Full-service fire damage cleanup and restoration for Suffern homes are what SERVPRO does best. We erase evidence of a house fire, including odors.

Contact SERVPRO for House Fire Clean-Up in Suffern

After a fire in a home, when it comes to insurance claims, one of the most costly factors for the insurance company is replacing items lost to the flames. Using a professional company to renew items through cleaning is a way to keep costs down. 

SERVPRO goes into Suffern fire damage restoration job to clean away the soot and fire damage to help homeowners reclaim as many of their possessions as possible. 

The technicians have numerous tools and advanced methods taught through the IICRC, the Institute of Inspection Cleaning and Restoration Certification. For example, washable clothing with heavy smoke damage may not be a loss when it gets cleaned for reuse using the Esporta Washing System, saving the replacement cost. SERVPRO techs rely on a wide array of fire restoration equipment such as: 

  • Dry cleaning sponges for house fire clean up of dry smoke residues
  • Hand vacuums for smoke damage cleanup
  • Cleaning agents with solvents to force sticky smoke residues to release their grip on surfaces
  • Odor control devices to eliminate smoke odors in the home

SERVPRO of Southern Rockland County at (845) 400-4888 handles fire damage restoration for local Suffern properties and makes the problems "Like it never even happened."

Not A Good Surprise: Mold Found Inside A Wall

2/14/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both indoors and outdoors.

This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. SERVPRO has specialized mold removal equipment and trained technicians to get the job done right. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any source of water must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your porperty and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today - (845) 400-4888. Visit our Mold Web Page to learn about all our services

At SERVPRO of Southern County we handle more than just water damage

1/15/2021 (Permalink)

Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO of Southern Rockland County also offers fast and reliable mold, biohazard/sewage, vandalism and crime scene cleanup and restoration services. Visit our website to learn more.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO service technicians are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Rockland County helps turn unsafe environments into clean, safe homes and offices. 

Our services cover the following issues:

  • Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs: Many chemicals used in the production of illegal drugs are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces. 
  • Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property. 
  • Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 
  • Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
  • Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup
  • Mold Mitigation and Remediation: Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise for the remediation of your mold infestation.

Trust the professionals at SERVPRO of Southern County (845) 400-4888.

Kitchen Cautions During The Holiday Season

11/19/2020 (Permalink)


Each November, families gather to celebrate Thanksgiving, which includes cooking large dinners, but if you don't practice safe cooking habits your holiday could become hazardous very quickly. According to the National Fire Protection Association (NFPA), cooking fires are the number one cause of home fires and home injuries. The leading cause of fires is unattended cooking. Here are some useful tips to avoid cooking fires:

  • Be on ALERT! If you are sleepy or consumed alcohol don't use the stove.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, and remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking. 
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, and towels) away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local fire department after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you're cooking to smother small grease fire. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is cooled completely. 

Have a safe and happy holiday season!

Mold, Biohazard and Cleaning Services: Not just water and fire damage cleanup

9/8/2020 (Permalink)

Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO of Southern Rockland County, also offers fast and reliable biohazard, vandalism and crime scene cleanup and restoration services. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Rockland County technicians are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Rockland County helps turn unsafe environments into clean, safe homes and offices. 

Our services cover the following issues:

  • Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs: Many chemicals used in the production of illegal drugs, are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces. 
  • Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property. 
  • Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 
  • Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
  • Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup
  • Mold Mitigation and Remediation: Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to re-mediate your mold infestation.

Don't leave the cleanup of your home or business to just anyone call the professionals at SERVPRO of Southern Rockland County at (845) 400-4888. We are a locally owned and operated company that has been proudly serving the local Rockland County, New York area for 25 years. 

Find out why it is important to choose a firm with IICRC certifications

7/14/2020 (Permalink)

SERVPRO of Southern Rockland County is proud to be an IICRC Certified Firm. The IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization that set standards for the cleaning and restoration industry.

The goal of the IIRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning and restoration. The IICRC ensures that when the customers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industries “standard of care.”

The Certified Production Managers and Service Technicians of SERVPRO of Southern Rockland County set themselves apart through IICRC Certification, SERVPRO training, and years of experience on the job. 

SERVPRO is the company you can trust to get the job done right, which is important especially when it comes to cleaning and restoring your home or business property. 

Our Service Technicians are on call 24 hours/7 days a week for emergency service. 

You Can Be Ruined or You Can Be READY! And SERVPRO of Southern Rockland County Can Help!

5/4/2020 (Permalink)

With the Help of Technology

Technology can be a vital tool in preparing for emergencies or disasters. The following are tips to help you be ready and use technology in the event of an emergency disaster.

Store Information Online

There are many places to store information securely online. Services like Google Drive, and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records and information on your pets if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well Chick-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you're located in the affected area at that time. 

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family,  friends, business contacts and others whom you may need to contact before, during and after a disaster. SERVPRO of Southern Rockland County have the READY Plan APP. Simply, download the APP (available for both Android and Apple) and be READY for any fire, water or mold disaster. 

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. 

Get an Emergency READY Profile

SERVPRO of Southern Rockland County offer an Emergency READY Profile (ERP) for free to help you prepare, your property or your business for an emergency. By having an ERP done in advance you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely and cost effective mitigation.

Call our office for more information regarding your ERP Profile for your property or business. 

As always please don't hesitate to call our Customer Service department if you have any questions regarding all our cleaning and restoration services at SERVPRO of Southern Rockland County, call (845) 400-4888.

Leaking Pipes can lead to Water Damage and Mold Growth in your Rockland County Home

4/30/2020 (Permalink)

Did You Know?

Water damage from leaky faucets can often cause mold growth in your home or business; therefore, it is important to have your water damage cleaned properly, professionally and quickly. 

Signs of the presence of excessive mold include:

  • Visible Mold
  • Strong, musty odors
  • Excessive humidity
  • Any evidence of past moisture problems that might have caused undetected mold growth

The Next Step

These conditions may require the expertise of a qualified Indoor Quality/Environmental Professional to inspect the building for mold growth before clean up can happen. After a Mold testing company is used to test the mold, and determine what kind of mold your home has. Our SERVPRO Service Technicians will assess the situation and advise how best to clean the area.

Trained and Certified

Production managers and Service Technicians are IICRC Certified, so they have the training needed to handle any situation. We have all the PPE gear to safely handle any type of mold infestation. SERVPRO of Southern Rockland County also has the commercial grade equipment and cleaning products to mitigate mold safely.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Southern Rockland County is close by and ready to help with your mold-damaged property. We are proud to be an active member of the Rockland County, New York community and want to pitch in and help make our community the best it can be.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Southern Rockland County is Here to Help during this time of need. During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. Specialized Training. We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southern Rockland County - (845) 400-4888

Sources: 

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?cdc_aa_refval=https%3a%2f%2fwww.cdc.gov%2fcoronavirus%2f2019-ncov%2fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO Donates Some Time to Clean A Veterans Carpet

11/12/2019 (Permalink)

In honor of Veterans Day on November 11, SERVPRO of Southern Rockland County recently donated our cleaning services to a Captain in The Salvation Army and her service dog living in Nanuet, New York. Felix our SERVPRO carpet cleaning expert has been with us for over 20 years and did a great job cleaning and deodorizing the carpets in the Rockland County home.  

This years 2019 Veterans Day theme is "SERVICE" which  observes and honors military veterans who have played a critical role in our local communities and countries history. 

We were happy to help this very nice veteran and her service dog. A big Thank you to Karen for coordinating this effort, Felix for his great Carpet Cleaning skills, Charlie for always supporting such efforts and most of all the Veteran and her service dog! #HERETOHELP 

Extreme Heat

7/8/2019 (Permalink)

As hot days of summer swing into full gear it is time to consider safety precautions for extreme heat. Heat affects all people, but is particularly dangerous for the sick, elderly and young. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90° F hotter than the air, while shaded or moist surfaces often in more rural settings remain close to air temperatures." 

Whether you are in an urban or rural area, there are several things you can do to prepare for an prevent extreme heat from affecting you and your family. If possible stay indoors I the air conditioning. Remember to bring your pets indoors, or have shade and water available for them at all times. Stay hydrated and limit alcohol and caffeine intake. 

If you must venture outdoors, wear light-colored, and loose-fitted clothing. It is also important to wear sunscreen when outdoors, and follow the instructions for application. 

Pay attention to signs of heat exhaustion, which include: heavy sweating, weakness, cold, pale and clammy skin, nausea or vomiting, and fainting according to the Center For Disease Control And Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Try to reduce the body temperature with cool, wet clothes or a bath. Do not give the person with heat stroke fluids, and treat the situation as a serious medical emergency. (CDC)

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter. 

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly, insulate if necessary
  • Check air-conditioning ducts for proper ventilation
  • Install temporary window reflectors (for use between windows and drapes). Aluminum foil covered card board can be used to reflect heat back outside. 
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers, to reduce the heat that enters a home by up to 80%.

source ready.gov

Extreme Heat is a serious danger. For more information on preparation and prevention, visit https://www.ready.gov/ or https://www.cdc.gov/disasters/index.html

Celebrate Summer Safely

6/28/2019 (Permalink)

Q&A on a grey background SERVPRO 4th of July Safety Tips

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms-especially during July.

Each year, around 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage. 

  • Anyone using fireworks or standing nearby should wear protective eye-wear. 
  • Do not try to re-light or handle malfunctioning fireworks
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire. 
  • Children should never pick up fireworks that may be left over as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professional.
  • Have a Happy Fourth of July.

Firework Facts:

  • Fireworks cause an average of almost 20,000 reported fires per year.
  • In 2013, sparklers caused 41% of fireworks injuries.
  • On Independence Day in a typical year, fireworks account for two out of five reported fires, more than any other cause of fire. 

SERVPRO of Southern Rockland County would like to have everyone celebrate summer safely. However, accidents do happen and homes can have fire damage disasters.  We provide professional clean up and restoration after a fire.  Visit our fire restoration page to learn more:

 https://www.SERVPROsouthernrocklandcounty.com/fire-repair-process

Tips and information provided by the National Fire Protection Assoc.