Recent Why SERVPRO Posts

How Quickly Must Black Mold Get Removed from Pearl River Homes?

5/21/2021 (Permalink)

Mold Don't let mold go unchecked in your home. Call SERVPRO for help to avoid further damage.

Our Experienced Professionals have Several Mold Remediation Strategies for Pearl River Properties.

The presence of black mold and attic mold are two substantial concerns for area homeowners after prolonged moisture exposure and damp pockets in their property. Mold organisms can spread fast through these environmental conditions, requiring fast and deliberate mold removal strategies to get implemented as quickly as possible by experienced remediation technicians like our SERVPRO team. We offer: 

  • Mold remediation
  • Black mold damage repairs 
  • Black mold removal

What Mold Removal Strategies Work Best for Area Homes? 

Choosing the appropriate strategy for mold removal in Pearl River homes requires information obtained during a mold inspection process. Identifying the condition of exposed hosting materials can determine where surface treatments might be beneficial and when these superficial removal tactics will not be effective. 

As challenging as black mold might seem, our SERVPRO of Southern Rockland County remediation professionals can help. We have powerful strategies for eliminating active colonization and restoring the damage organisms cause. Give us a call at (845) 400-4888.

How Can Ceiling Leaks Be Dangerous in Suffern Properties?

4/20/2021 (Permalink)

red moisture meter by a stucco wall During flood water removal and restoration for Suffern properties, SERVPRO technicians monitor the moisture levels to prevent mold growth

SERVPRO Removes Hanging Debris from Suffern Water Damaged Structures

When a home has a ceiling leak, it is an indication of a more significant issue. The key to limiting damage to the property and contents is to locate the source. After storms deliver copious amounts of water that causes flash floods when the floor takes on moisture, it can wreck the ceiling below in the basement.

SERVPRO technicians inspect Suffern homes for flood damage issues upon arrival, and the technicians use more than visuals. The techs have access to many equipment types to locate moisture collections within the structure without removing portions of the floor or wall to find water migration paths.

Some of the most relied on devices SERVPRO uses are: 

  • Infrared cameras that do not detect water but temperatures
  • Probes to find leaking into the subfloor
  • Equipment to take air moisture readings

Ceiling leaks can be hazardous to be around in a home. As the sheetrock wicks water, it swells and deteriorates until it finally falls. When large pieces of the ceiling collapse, it has the potential to cause injury.

SERVPRO of Southern Rockland County at (845) 400-4888 brings years of experience and the latest technological advances to every Suffern flood damage cleanup job.

How Can Fire Damage Restoration Services Save Suffern Property Owners Money?

4/14/2021 (Permalink)

Fire lettering with background effects Full-service fire damage cleanup and restoration for Suffern homes are what SERVPRO does best. We erase evidence of a house fire, including odors.

Contact SERVPRO for House Fire Clean-Up in Suffern

After a fire in a home, when it comes to insurance claims, one of the most costly factors for the insurance company is replacing items lost to the flames. Using a professional company to renew items through cleaning is a way to keep costs down. 

SERVPRO goes into Suffern fire damage restoration job to clean away the soot and fire damage to help homeowners reclaim as many of their possessions as possible. 

The technicians have numerous tools and advanced methods taught through the IICRC, the Institute of Inspection Cleaning and Restoration Certification. For example, washable clothing with heavy smoke damage may not be a loss when it gets cleaned for reuse using the Esporta Washing System, saving the replacement cost. SERVPRO techs rely on a wide array of fire restoration equipment such as: 

  • Dry cleaning sponges for house fire clean up of dry smoke residues
  • Hand vacuums for smoke damage cleanup
  • Cleaning agents with solvents to force sticky smoke residues to release their grip on surfaces
  • Odor control devices to eliminate smoke odors in the home

SERVPRO of Southern Rockland County at (845) 400-4888 handles fire damage restoration for local Suffern properties and makes the problems "Like it never even happened."

Not A Good Surprise: Mold Found Inside A Wall

2/14/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both indoors and outdoors.

This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. SERVPRO has specialized mold removal equipment and trained technicians to get the job done right. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any source of water must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your porperty and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today - (845) 400-4888. Visit our Mold Web Page to learn about all our services

At SERVPRO of Southern County we handle more than just water damage

1/15/2021 (Permalink)

Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO of Southern Rockland County also offers fast and reliable mold, biohazard/sewage, vandalism and crime scene cleanup and restoration services. Visit our website to learn more.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO service technicians are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Rockland County helps turn unsafe environments into clean, safe homes and offices. 

Our services cover the following issues:

  • Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs: Many chemicals used in the production of illegal drugs are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces. 
  • Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property. 
  • Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 
  • Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
  • Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup
  • Mold Mitigation and Remediation: Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise for the remediation of your mold infestation.

Trust the professionals at SERVPRO of Southern County (845) 400-4888.

Kitchen Cautions During The Holiday Season

11/19/2020 (Permalink)


Each November, families gather to celebrate Thanksgiving, which includes cooking large dinners, but if you don't practice safe cooking habits your holiday could become hazardous very quickly. According to the National Fire Protection Association (NFPA), cooking fires are the number one cause of home fires and home injuries. The leading cause of fires is unattended cooking. Here are some useful tips to avoid cooking fires:

  • Be on ALERT! If you are sleepy or consumed alcohol don't use the stove.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, and remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking. 
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, and towels) away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local fire department after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you're cooking to smother small grease fire. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is cooled completely. 

Have a safe and happy holiday season!

Mold, Biohazard and Cleaning Services: Not just water and fire damage cleanup

9/8/2020 (Permalink)

Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO of Southern Rockland County, also offers fast and reliable biohazard, vandalism and crime scene cleanup and restoration services. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Rockland County technicians are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Rockland County helps turn unsafe environments into clean, safe homes and offices. 

Our services cover the following issues:

  • Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs: Many chemicals used in the production of illegal drugs, are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces. 
  • Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property. 
  • Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 
  • Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
  • Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup
  • Mold Mitigation and Remediation: Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to re-mediate your mold infestation.

Don't leave the cleanup of your home or business to just anyone call the professionals at SERVPRO of Southern Rockland County at (845) 400-4888. We are a locally owned and operated company that has been proudly serving the local Rockland County, New York area for 25 years. 

Find out why it is important to choose a firm with IICRC certifications

7/14/2020 (Permalink)

SERVPRO of Southern Rockland County is proud to be an IICRC Certified Firm. The IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization that set standards for the cleaning and restoration industry.

The goal of the IIRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning and restoration. The IICRC ensures that when the customers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industries “standard of care.”

The Certified Production Managers and Service Technicians of SERVPRO of Southern Rockland County set themselves apart through IICRC Certification, SERVPRO training, and years of experience on the job. 

SERVPRO is the company you can trust to get the job done right, which is important especially when it comes to cleaning and restoring your home or business property. 

Our Service Technicians are on call 24 hours/7 days a week for emergency service. 

You Can Be Ruined or You Can Be READY! And SERVPRO of Southern Rockland County Can Help!

5/4/2020 (Permalink)

With the Help of Technology

Technology can be a vital tool in preparing for emergencies or disasters. The following are tips to help you be ready and use technology in the event of an emergency disaster.

Store Information Online

There are many places to store information securely online. Services like Google Drive, and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records and information on your pets if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well Chick-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you're located in the affected area at that time. 

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family,  friends, business contacts and others whom you may need to contact before, during and after a disaster. SERVPRO of Southern Rockland County have the READY Plan APP. Simply, download the APP (available for both Android and Apple) and be READY for any fire, water or mold disaster. 

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. 

Get an Emergency READY Profile

SERVPRO of Southern Rockland County offer an Emergency READY Profile (ERP) for free to help you prepare, your property or your business for an emergency. By having an ERP done in advance you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely and cost effective mitigation.

Call our office for more information regarding your ERP Profile for your property or business. 

As always please don't hesitate to call our Customer Service department if you have any questions regarding all our cleaning and restoration services at SERVPRO of Southern Rockland County, call (845) 400-4888.

Leaking Pipes can lead to Water Damage and Mold Growth in your Rockland County Home

4/30/2020 (Permalink)

Did You Know?

Water damage from leaky faucets can often cause mold growth in your home or business; therefore, it is important to have your water damage cleaned properly, professionally and quickly. 

Signs of the presence of excessive mold include:

  • Visible Mold
  • Strong, musty odors
  • Excessive humidity
  • Any evidence of past moisture problems that might have caused undetected mold growth

The Next Step

These conditions may require the expertise of a qualified Indoor Quality/Environmental Professional to inspect the building for mold growth before clean up can happen. After a Mold testing company is used to test the mold, and determine what kind of mold your home has. Our SERVPRO Service Technicians will assess the situation and advise how best to clean the area.

Trained and Certified

Production managers and Service Technicians are IICRC Certified, so they have the training needed to handle any situation. We have all the PPE gear to safely handle any type of mold infestation. SERVPRO of Southern Rockland County also has the commercial grade equipment and cleaning products to mitigate mold safely.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Southern Rockland County is close by and ready to help with your mold-damaged property. We are proud to be an active member of the Rockland County, New York community and want to pitch in and help make our community the best it can be.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Southern Rockland County is Here to Help during this time of need. During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. Specialized Training. We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southern Rockland County - (845) 400-4888

Sources: 

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?cdc_aa_refval=https%3a%2f%2fwww.cdc.gov%2fcoronavirus%2f2019-ncov%2fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO Donates Some Time to Clean A Veterans Carpet

11/12/2019 (Permalink)

In honor of Veterans Day on November 11, SERVPRO of Southern Rockland County recently donated our cleaning services to a Captain in The Salvation Army and her service dog living in Nanuet, New York. Felix our SERVPRO carpet cleaning expert has been with us for over 20 years and did a great job cleaning and deodorizing the carpets in the Rockland County home.  

This years 2019 Veterans Day theme is "SERVICE" which  observes and honors military veterans who have played a critical role in our local communities and countries history. 

We were happy to help this very nice veteran and her service dog. A big Thank you to Karen for coordinating this effort, Felix for his great Carpet Cleaning skills, Charlie for always supporting such efforts and most of all the Veteran and her service dog! #HERETOHELP 

Extreme Heat

7/8/2019 (Permalink)

As hot days of summer swing into full gear it is time to consider safety precautions for extreme heat. Heat affects all people, but is particularly dangerous for the sick, elderly and young. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90° F hotter than the air, while shaded or moist surfaces often in more rural settings remain close to air temperatures." 

Whether you are in an urban or rural area, there are several things you can do to prepare for an prevent extreme heat from affecting you and your family. If possible stay indoors I the air conditioning. Remember to bring your pets indoors, or have shade and water available for them at all times. Stay hydrated and limit alcohol and caffeine intake. 

If you must venture outdoors, wear light-colored, and loose-fitted clothing. It is also important to wear sunscreen when outdoors, and follow the instructions for application. 

Pay attention to signs of heat exhaustion, which include: heavy sweating, weakness, cold, pale and clammy skin, nausea or vomiting, and fainting according to the Center For Disease Control And Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Try to reduce the body temperature with cool, wet clothes or a bath. Do not give the person with heat stroke fluids, and treat the situation as a serious medical emergency. (CDC)

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter. 

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly, insulate if necessary
  • Check air-conditioning ducts for proper ventilation
  • Install temporary window reflectors (for use between windows and drapes). Aluminum foil covered card board can be used to reflect heat back outside. 
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers, to reduce the heat that enters a home by up to 80%.

source ready.gov

Extreme Heat is a serious danger. For more information on preparation and prevention, visit https://www.ready.gov/ or https://www.cdc.gov/disasters/index.html

Celebrate Summer Safely

6/28/2019 (Permalink)

Q&A on a grey background SERVPRO 4th of July Safety Tips

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms-especially during July.

Each year, around 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage. 

  • Anyone using fireworks or standing nearby should wear protective eye-wear. 
  • Do not try to re-light or handle malfunctioning fireworks
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire. 
  • Children should never pick up fireworks that may be left over as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professional.
  • Have a Happy Fourth of July.

Firework Facts:

  • Fireworks cause an average of almost 20,000 reported fires per year.
  • In 2013, sparklers caused 41% of fireworks injuries.
  • On Independence Day in a typical year, fireworks account for two out of five reported fires, more than any other cause of fire. 

SERVPRO of Southern Rockland County would like to have everyone celebrate summer safely. However, accidents do happen and homes can have fire damage disasters.  We provide professional clean up and restoration after a fire.  Visit our fire restoration page to learn more:

 https://www.SERVPROsouthernrocklandcounty.com/fire-repair-process

Tips and information provided by the National Fire Protection Assoc.