SERVPRO's Water Damage Restoration Service

3/15/2023 (Permalink)

The drying process.

Water damage is one of the most common and destructive problems that homeowners and businesses face. Whether it's a burst pipe, a leaking roof, or a natural disaster, water can cause significant damage to your property and belongings. That's where SERVPRO's water damage restoration service comes in.

With over 50 years of experience in the industry, SERVPRO is a leading provider of water damage restoration services. Our team of highly trained professionals is equipped with the latest technology and techniques to quickly and effectively restore your property to pre-damage condition. 

A team will inspect the affected area and develop a comprehensive plan to remove any standing water, dry out the area, and prevent further damage from occurring. They use specialized equipment such as pumps, air movers, and dehumidifiers to remove water and moisture from the affected area, preventing the growth of mold and other harmful microorganisms.

Once the water has been removed, our team will begin the process of drying out the affected area. Using high-tech moisture detection tools to identify any remaining moisture and ensure that the area is completely dry. This step is crucial in preventing mold growth and ensuring that your property is safe to occupy.

Water damage can be a stressful and overwhelming experience, you can rest assured that your property will be in good hands. Our team of experts is dedicated to providing fast, efficient, and high-quality service to help you recover from water damage and prevent it from happening again in the future. If you're dealing with water damage in your home or business, contact SERVPRO today to learn more about our water damage restoration service and how we can help you recover.

Water Damage Woes in the Winter

12/28/2022 (Permalink)

Building up defenses for winter.

How to Prevent Frozen Pipes

Frozen pipes are one of the most common causes of water damage during the winter months, preventing them from freezing is important when it comes to reducing the risk of water damage and potential flooding. During periods of extreme low temperatures water within pipes can expand if given the chance to freeze, leading to a cracks forming in the pipe or it can completely burst. When the ice begins to melt, water pressure will begin to force water out of the pipe leading to significant damage that can cost you thousands in repairs.

Here are a Few Ways to Prevent Frozen Pipes

1. Insulating Your Pipes can Make a Large Difference

Make sure you get any pipes insulated that are located within uninsulated/unheated spaces such as attics, garages, and basements. Insulating your pipes helps keeps the temperature warm enough to prevent freezing instead of allowing the heat to escape in the air. By insulating your pipes your greatly decrease the chances of your water pipes freezing over and over all is significantly cheaper than dealing with potential water damage.

2. Draining Water From Outdoor Lines

It is important to shut off outdoor water lines and drain pipes, before the winter season begins. Another important task to preform is to make sure that all pool and sprinkler lines are free from moisture in the fall before the temperature gets to cold. Don’t forget to drain garden hoses and shut off all outdoor faucets.

3. Allow Water Faucets to Drip

When you allow a faucet to drip this can be an effective way to prevent frozen pipes. Don’t worry it’s not necessary to have all the water faucets drip, only faucets that get their water from uninsulated pipes.

4. Keep your Home or Business Warm

A simple way to prevent your pipes from freezing would be to simply keep your heat on. Inside temperatures should be around 70F. Keep interior doors open to ensure that the temperature is consistent throughout the structure and each room.

5. Seal Structural Cracks

It is vital to seal any cracks/openings on the structures exterior, around the windows, and doors to prevent air leaks. This helps prevent pipes from freezing during cold weather and as an added bonus bring down your energy bill.

Take Action

So if your home and/or business has been damaged because a pipe leak or burst caused by pipes freezing over, act quickly and give us a call as soon as you are aware of any water damage. Once you are connected to one of our specialists over the phone, we will dispatch a restoration technician to your location ASAP. You can count on SERVPRO of Southern Rockland County to complete the job to your satisfaction.

Winter is on the Horizon

11/21/2022 (Permalink)

Winter is almost here!!!

Storm/Water Damage Cleanup & Restoration

Most New Yorkers are used to the chilly winters along with the harsh weather that occurs during the season. Every now and then homes and businesses can be negatively impacted by occasional snow and/or freezing rain storms. A snow storm can cause quite a bit of damage to one’s property, since your home or business can be up against strong wind and the weight of the snow. If your home or business has been damaged by a winter storm or you have had a run in with water damage that may have been caused by the harsh winter temperatures, you can count on SERVPRO of Rockland County, Stony Point to mitigate the situation. We are a leader in the restoration industry, with a dedicated workforce and advanced equipment that get the job done quickly.

Property Damage Scenarios

During the harsh cold months of the winter, there are a variety of ways a property can be damaged during the season. Wind during a storm has the ability to damage your home directly and indirectly. It can tear off side paneling, roof shingles, along with other parts of the structure depending on wind speed. An indirect scenario such as a tree limb snapping and damaging your roof or another part of the home. Snow can pile up especially if it isn’t cleared allowing the weight to increase leading to potential damage to your roof. Gutters can be a vulnerability if left unmaintained causing them to freeze or having snow clogging them, which leads to water damage in most cases.

What Can You Do?

All it takes is a little awareness and some action to maintain your home throughout the winter. If all else fails and your home has had a run in the property damage from a winter storm or water damage caused by melting ice/snow, no need to fret. SERVPRO of Southern Rockland County is one phone call away. Our emergency restoration services are offered around the clock. We always have a team of technicians on stand-by and ready to leap into action. When the job is completed to your satisfaction it will be “like it never even happened.”

Your Fire Damage Restoration Solution

11/4/2022 (Permalink)

Residential fire damage can be devastating, but SERVPRO is here to help.

Has Your Home Experienced a Fire Loss?

Our team at SERVPRO of Southern Rockland County, Stony Point understands how overwhelming a fire loss can be and how difficult it can be to get things back to normal. In most circumstances after the fire has ran its course a home owner would want to get the damaged repaired quickly, but there are a few steps that a person should consider before that. A property owner should contact their insurance company in order for them to determine if the damages will be covered and to get a better understanding of the entire process. The next step one should take is to secure their home.

Securing Your Home

When we say secure your home we don’t mean locking your doors. After a fire depending on the extent of the damage there can be hundreds of access points into the structure. A home owner has to consider all the damage that has been done by the flames, smoke, and the fire department. In order to secure your home, you would need to board up holes, windows, and doors.

Boarding up the structure can be a deterrent for vandals and thieves, making the vacant home a more difficult target. In some cases your insurance company may require it. It helps prevent the elements such as rain, wind, and sun from further damaging the structure. In any fire damage situation, the first thing that should be done before any further mitigation work continues is to cover up all the exposed areas of your home as soon as possible.

Inventory Check

Once your home has be deemed safe to enter, you should make an inventory/contents list. Once that is done SERVPRO technicians can help go over what items you determine to be disposed of and which ones are salvageable.

A Leader in Restoration

SERVPRO is here to help and our employees will get the job done to your satisfaction. We are experienced professionals, with training, certification, and countless jobs to back that claim up. Once a SERVPRO technician is on site, you can leave all the heavy lifting to us. By the time we are finished it will be “like it never even happened.”

The Aftermath of a Structure Fire

9/13/2022 (Permalink)

Fire and the damage it can do.

Fire and its Destructive Potential

When trying to control a part of nature such as fire there will always be tradeoffs. By using it as a tool we welcome the destruction it can cause into our everyday life. A home or business has the potential to be set ablaze, in situation like that we always hope for anyone that’s in such a situation to make it out safely. In our modern world an uncontrolled fire can start from any type of appliance that uses electricity and natural gas or even something simple like a candle or a cigarette.

If a controlled fire is left unattended or an electrical component is malfunctioning a fire can spread making it difficult to stop. It is a good idea to have a fire extinguisher in your home or business so you have the opportunity to contain and put it out. Do not use water if the cause of the fire is electrical. When the fire is unmanageable to tackle on your own or if the source can’t be determined you should evacuate the building quickly with a calm and organized manor. Once you are safe location call the fire department and let the professionals put it out.

What to do After a Fire

Depending on the severity of the structure fire you might be left with a lot on your plate and trying to salvage what you can. If the structure isn’t compromised and you have been informed that it’s safe to enter here are a few tips that can help, but only do activities that are safe for you to perform. Do your best to limit movement in the structure to prevent soot particles from being embedded into the upholstery and carpets. Try to keep your hands clean to avoid soiling upholstery, walls and woodwork.

Fire Damage Restoration Service

In most cases it requires a lot of work to cleanup and restore things to their original condition. This is where SERVPRO of Southern Rockland County, Stony Point come into the picture. If your home or business has been damaged by a fire we specialize in fire damage cleanup and restoration. It is critical to get appropriate damage assessment and inspections to happen quickly.

Much of our restoration success in residential and commercial blazes in the Rockland county area is because of our growing inventory of recovery and mitigation equipment. In situations where soot and odors are widespread concerns, containment strategies are vital like our hydroxyl and ozone machines that can filter out particulates and contaminates while addressing the odor at the same time. Our experienced and certified technicians will utilize tolls like chemical sponges for addressing smoke/soot residues and damages.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When carious materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. If your home or business has be effected by fire damage don’t be afraid to reach out for help give us a call at (845) 400-4888.

Hurricanes in the Garden State

9/2/2022 (Permalink)

Stay alert it's hurricane season.

It’s that Time of Year Again

Tropical storms and hurricanes are becoming more frequent in our area, it’s time to get ready and prepare. Residents may experience flooding, power outages, and in some cases have to evacuate. It all comes down to Mother Nature to deciding if the storm will blow away to sea or hits land.

The best thing you can do is stayed informed and get your information from credible sources, so you know when and where the storm may hit. Next you should make a plan with people in your household or neighbors that you are close to. Keeping a written record of important phone numbers can be helpful especially if you do not have access to your own devices. Making a hurricane kit will come in handy, since it’s better to always be prepared. The New Jersey State Government recommends that you stock a two week supply of emergency necessities. It is recommended to have a stock pile of cleaning and repair supplies in a safe place and to do your best in making your kit is portable. Remember to bring special supplies for babies, elderly, or for anyone that has a disability in your household. A list of basic supplies can be found under step three of the Hurricane Survival Guide for New Jersey.

Hurricanes can cause a lot of devastation. There are a few hazards to keep a look out for depending on the area you are located in. Some of those hazards include high wind speeds, storm surge, flooding, tornadoes, and rip currents, along with other things.

After the Storm

Continue to stay informed and stay alert for more extreme weather events that may accompany the hurricane. Remain in a secure place until you know it is safe to return to your home. There are a variety of resources the government provides that can help you through a difficult situation. You can find most of that info in the Hurricane Survival Guide for New Jersey which you can get to by clicking the link.

Restoration

SERVPRO of Southern Rockland County, Stony Point understands how devastating these storms can be and at times even our own buildings we operate out of are affected depending on the severity of the storm. Even if that’s the case, we will do whatever it takes to push forward and provide storm damage cleanup and restoration services to the communities around us. We will use every tool at our disposal to get as many homes and businesses back on track. No matter what the situation is when it comes to property damage SERVPRO is “Here to Help”

How can Your Business be prepared for a Fire?

8/18/2022 (Permalink)

If your business has been affected by fire damage, SERVPRO of Southern Rockland county, Stony Point is your one stop solution.

Being Prepared for a Fire Requires Effort and Extensive Planning

In most cases a fire can be a business owner’s worst nightmare. Most situation would be covered by an insurance policy, which will give you the ability to rebuild, but what about protecting the most valuable assets: the life of your employees, potential customers, and your own. No one wants to be put in a situation where their life is at risk, that’s why a business should develop a fire escape plan.

Emergency Fire Plan Tips for your Business

1. Ensure your business has the proper amount of smoke alarms. When it comes to newer structures the National Fire Protection Association makes it apparent under the National Fire Alarm Code (NFPA 72) requires hard-wired, interconnected smoke alarms with battery backup on every building level, outside each work area, and inside each office. If you building is older and there aren’t any smoke alarms present, you should install them on every level and outside each work station. It is important to test the alarms every month along with replacing the batteries once every year.        
2. Go over what your smoke alarms look and sound like with your employees. Most smoke alarms should have a test feature, if they do you should find time to organize an employee meeting with either you or a professional to practice your fire escape plan while testing the alarm system. By any chance if your smoke alarm system does not have a test feature, you can find videos and courses online. Keeping your employees informed on how to recognize the alarm system and what the plan of action is during a fire will boost confidence and help people remain calm during such an emergency.                                                
3. Make sure everyone in the building is aware of two escape routes that can be used in each room. The route may not be the best to use under normal circumstances, but it will of great help if a fire emergency occurs. It is important to have a meeting point outside of the building already established, so you can monitor the situation and see if everyone is accounted for. The plan may have more complexity depending on the size of the structure, in some cases a customized escape diagram should be made with the layout of the building with multiple escape routes draw up depending on where a person may be located in the structure.                              
4. Have a well-rounded plan for communication during emergencies. Employees should know whose instructions they should listen to along with how to contact specific individuals during the event of an emergency.                                        
5. Organize meetings where you and your employees can practice a fire drill at least twice a year, so you can make sure it’s being carried out correctly and if any changes to the plan need to be made. It may seem like a lot to handle, but remember fire drill and proper procedures can save lives during a real fire. Frequently doing these exercises ensures that new employees are informed on what to do in emergency scenarios.

If your business has been affected by fire damage call SERVPRO of Southern Rockland County at (845) 400-4888.

How can Your Business be prepared for a Fire?

8/18/2022 (Permalink)

If your business has been affected by fire damage, SERVPRO of Southern Rockland county, Stony Point is your one stop solution.

Being Prepared for a Fire Requires Effort and Extensive Planning

In most cases a fire can be a business owner’s worst nightmare. Most situation would be covered by an insurance policy, which will give you the ability to rebuild, but what about protecting the most valuable assets: the life of your employees, potential customers, and your own. No one wants to be put in a situation where their life is at risk, that’s why a business should develop a fire escape plan.

Emergency Fire Plan Tips for your Business

1. Ensure your business has the proper amount of smoke alarms. When it comes to newer structures the National Fire Protection Association makes it apparent under the National Fire Alarm Code (NFPA 72) requires hard-wired, interconnected smoke alarms with battery backup on every building level, outside each work area, and inside each office. If you building is older and there aren’t any smoke alarms present, you should install them on every level and outside each work station. It is important to test the alarms every month along with replacing the batteries once every year.        
2. Go over what your smoke alarms look and sound like with your employees. Most smoke alarms should have a test feature, if they do you should find time to organize an employee meeting with either you or a professional to practice your fire escape plan while testing the alarm system. By any chance if your smoke alarm system does not have a test feature, you can find videos and courses online. Keeping your employees informed on how to recognize the alarm system and what the plan of action is during a fire will boost confidence and help people remain calm during such an emergency.                                                
3. Make sure everyone in the building is aware of two escape routes that can be used in each room. The route may not be the best to use under normal circumstances, but it will of great help if a fire emergency occurs. It is important to have a meeting point outside of the building already established, so you can monitor the situation and see if everyone is accounted for. The plan may have more complexity depending on the size of the structure, in some cases a customized escape diagram should be made with the layout of the building with multiple escape routes draw up depending on where a person may be located in the structure.                              
4. Have a well-rounded plan for communication during emergencies. Employees should know whose instructions they should listen to along with how to contact specific individuals during the event of an emergency.                                        
5. Organize meetings where you and your employees can practice a fire drill at least twice a year, so you can make sure it’s being carried out correctly and if any changes to the plan need to be made. It may seem like a lot to handle, but remember fire drill and proper procedures can save lives during a real fire. Frequently doing these exercises ensures that new employees are informed on what to do in emergency scenarios.

If your business has been affected by fire damage call SERVPRO of Southern Rockland County at (845) 400-4888.

How can your Business Bounce Back from a Water Loss

8/10/2022 (Permalink)

Technician performing water extraction at a local business.

Taking Control of the Situation

Let’s say a Suffern, NY Business owner has just discovered signs of ongoing water damage. The first thing they should do is try to determine where it might be coming from and if they have the ability to stop the water at the source in order to prevent the damage from spreading. If a person is unable to stop the flow of water or not able to determine the source it’s advised that they should contact a plumber to fix the issue. The reason why the flow of water needs to be stopped before water restoration can begin is to prevent the problem from occurring again. Once the water has stopped flowing this is where the services provided by SERVPRO of southern Rockland County, Stony Point come into play. The next step would be to give us a call and we will dispatch technicians to your location in order for the water restoration process to begin quickly. A person shouldn’t wait to mitigate water damage, since each day that passes gives mold a chance to take root and spread.

Time to Work

Now that our Suffern business owner has scheduled the appointment and our technicians are on site the work can begin. The first thing we do is begin a walk through to determine what rooms are affected. Our employees have tools and devices that give them the upper hand when it comes to determining what areas have been affected. Water can find a way through and absorb into materials that make up the structure along with any of the contents that are exposed. When our specialized technicians have completed the walk through the hard work can begin. If there still is a large amount of water present it will be extracted or pumped out. Depending on the extent of the damage it may require walls, floors and ceilings to be cut out in order to dry framing used to support the structure. If that’s the case the job is only getting started. Once all the non-salvageable material has been ripped out/removed and disposed of the drying process can begin. In order to determine the placement of the drying equipment, the data entered into our software during the walk through calculates how much equipment is needed and where they should be set up. This gives us the ability to dry the area effectively and quickly. When the drying is completed our technicians do a final walk through and do readings to determine if the water restoration process is completed. If the readings are dry it’s time to remove the equipment and time to start the reconstruction process.

Why Choose SERVPRO?

Our SERVPRO is locally owned and operated, which means each client is important to us and we will go out of our way to build close relationships in our surrounding community. We have the experience, equipment, and the man power to get the job done quickly to your satisfaction. In our line of work we understand all the stress that could be caused from a negative event that causes damage to your property, so the team of hard working employees does their best to take that load off your back. The office and field teams will walk you through each step, so you can have a basic understanding on what needs to be done through the water restoration process.

Planning For Disaster

8/5/2022 (Permalink)

Our technicians will do whatever it takes to get your business back up and running after a water disaster.

Why should your Business have a Disaster Plan?

If you are a business owner in Rockland County, making sure you have a disaster plan is a vital to making sure your covered if an emergency was to occur. It would be beneficial to have a written plan in place to help keep employees safe during an emergency situation. Keep your employees well informed on the procedure and inform them of the different type of instructions that should be followed depending on the emergency. As a business owner developing a plan based on each emergency can assist with getting operations back to normal quickly compared to a business that doesn’t have an emergency plan in place. There are a few elements that can help ensure that your property and employees are prepared.

Building Evacuation & Staying Put

If a disaster or issue pops up depending on its severity and type, may require you to evacuate the structure or necessitate staying in place. It is important that a business has a written procedure for any type of emergency situation that may happen.

Going over the layout of the structure and making sure the evacuation routes are properly marked/visible in case an emergency situation happens abruptly and without warning in the event of a flood or fire. Practice evacuation drills with your employees and make sure everyone knows how to respond to each type of situation.

Communication is Key

In the event of a disaster or emergency in the workplace there will most likely be mass confusion amongst staff when it comes to what action should be taken along with how it can affect their livelihoods. It’s important for you and upper management to clearly communicate and make sure everyone is alright. Once the chaos has subsided, coming up with a plan for mitigating the emergency can begin.

Recovery

If your business has been affected by a disaster or an emergency relating to water, fire, and/or mold damage, SERVPRO of Southern Rockland county can help get your business back on track. We even offer 24/7 emergency service and will work with you and your business every step of the way. So if your commercial property has experienced a disaster or emergency give us a call at (845) 400-488