Recent Posts

The Aftermath of a Structure Fire

9/13/2022 (Permalink)

Residential structure fire Fire and the damage it can do.

Fire and its Destructive Potential

When trying to control a part of nature such as fire there will always be tradeoffs. By using it as a tool we welcome the destruction it can cause into our everyday life. A home or business has the potential to be set ablaze, in situation like that we always hope for anyone that’s in such a situation to make it out safely. In our modern world an uncontrolled fire can start from any type of appliance that uses electricity and natural gas or even something simple like a candle or a cigarette.

If a controlled fire is left unattended or an electrical component is malfunctioning a fire can spread making it difficult to stop. It is a good idea to have a fire extinguisher in your home or business so you have the opportunity to contain and put it out. Do not use water if the cause of the fire is electrical. When the fire is unmanageable to tackle on your own or if the source can’t be determined you should evacuate the building quickly with a calm and organized manor. Once you are safe location call the fire department and let the professionals put it out.

What to do After a Fire

Depending on the severity of the structure fire you might be left with a lot on your plate and trying to salvage what you can. If the structure isn’t compromised and you have been informed that it’s safe to enter here are a few tips that can help, but only do activities that are safe for you to perform. Do your best to limit movement in the structure to prevent soot particles from being embedded into the upholstery and carpets. Try to keep your hands clean to avoid soiling upholstery, walls and woodwork.

Fire Damage Restoration Service

In most cases it requires a lot of work to cleanup and restore things to their original condition. This is where SERVPRO of Southern Rockland County, Stony Point come into the picture. If your home or business has been damaged by a fire we specialize in fire damage cleanup and restoration. It is critical to get appropriate damage assessment and inspections to happen quickly.

Much of our restoration success in residential and commercial blazes in the Rockland county area is because of our growing inventory of recovery and mitigation equipment. In situations where soot and odors are widespread concerns, containment strategies are vital like our hydroxyl and ozone machines that can filter out particulates and contaminates while addressing the odor at the same time. Our experienced and certified technicians will utilize tolls like chemical sponges for addressing smoke/soot residues and damages.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When carious materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. If your home or business has be effected by fire damage don’t be afraid to reach out for help give us a call at (845) 400-4888.

Hurricanes in the Garden State

9/2/2022 (Permalink)

Hurricane Stay alert it's hurricane season.

It’s that Time of Year Again

Tropical storms and hurricanes are becoming more frequent in our area, it’s time to get ready and prepare. Residents may experience flooding, power outages, and in some cases have to evacuate. It all comes down to Mother Nature to deciding if the storm will blow away to sea or hits land.

The best thing you can do is stayed informed and get your information from credible sources, so you know when and where the storm may hit. Next you should make a plan with people in your household or neighbors that you are close to. Keeping a written record of important phone numbers can be helpful especially if you do not have access to your own devices. Making a hurricane kit will come in handy, since it’s better to always be prepared. The New Jersey State Government recommends that you stock a two week supply of emergency necessities. It is recommended to have a stock pile of cleaning and repair supplies in a safe place and to do your best in making your kit is portable. Remember to bring special supplies for babies, elderly, or for anyone that has a disability in your household. A list of basic supplies can be found under step three of the Hurricane Survival Guide for New Jersey.

Hurricanes can cause a lot of devastation. There are a few hazards to keep a look out for depending on the area you are located in. Some of those hazards include high wind speeds, storm surge, flooding, tornadoes, and rip currents, along with other things.

After the Storm

Continue to stay informed and stay alert for more extreme weather events that may accompany the hurricane. Remain in a secure place until you know it is safe to return to your home. There are a variety of resources the government provides that can help you through a difficult situation. You can find most of that info in the Hurricane Survival Guide for New Jersey which you can get to by clicking the link.

Restoration

SERVPRO of Southern Rockland County, Stony Point understands how devastating these storms can be and at times even our own buildings we operate out of are affected depending on the severity of the storm. Even if that’s the case, we will do whatever it takes to push forward and provide storm damage cleanup and restoration services to the communities around us. We will use every tool at our disposal to get as many homes and businesses back on track. No matter what the situation is when it comes to property damage SERVPRO is “Here to Help”

How can Your Business be prepared for a Fire?

8/18/2022 (Permalink)

Black backdrop with a fire displaying servpro logo If your business has been affected by fire damage, SERVPRO of Southern Rockland county, Stony Point is your one stop solution.

Being Prepared for a Fire Requires Effort and Extensive Planning

In most cases a fire can be a business owner’s worst nightmare. Most situation would be covered by an insurance policy, which will give you the ability to rebuild, but what about protecting the most valuable assets: the life of your employees, potential customers, and your own. No one wants to be put in a situation where their life is at risk, that’s why a business should develop a fire escape plan.

Emergency Fire Plan Tips for your Business

  1. Ensure your business has the proper amount of smoke alarms. When it comes to newer structures the National Fire Protection Association makes it apparent under the National Fire Alarm Code (NFPA 72) requires hard-wired, interconnected smoke alarms with battery backup on every building level, outside each work area, and inside each office. If you building is older and there aren’t any smoke alarms present, you should install them on every level and outside each work station. It is important to test the alarms every month along with replacing the batteries once every year.        
  2. Go over what your smoke alarms look and sound like with your employees. Most smoke alarms should have a test feature, if they do you should find time to organize an employee meeting with either you or a professional to practice your fire escape plan while testing the alarm system. By any chance if your smoke alarm system does not have a test feature, you can find videos and courses online. Keeping your employees informed on how to recognize the alarm system and what the plan of action is during a fire will boost confidence and help people remain calm during such an emergency.                                                
  3. Make sure everyone in the building is aware of two escape routes that can be used in each room. The route may not be the best to use under normal circumstances, but it will of great help if a fire emergency occurs. It is important to have a meeting point outside of the building already established, so you can monitor the situation and see if everyone is accounted for. The plan may have more complexity depending on the size of the structure, in some cases a customized escape diagram should be made with the layout of the building with multiple escape routes draw up depending on where a person may be located in the structure.                              
  4. Have a well-rounded plan for communication during emergencies. Employees should know whose instructions they should listen to along with how to contact specific individuals during the event of an emergency.                                        
  5. Organize meetings where you and your employees can practice a fire drill at least twice a year, so you can make sure it’s being carried out correctly and if any changes to the plan need to be made. It may seem like a lot to handle, but remember fire drill and proper procedures can save lives during a real fire. Frequently doing these exercises ensures that new employees are informed on what to do in emergency scenarios.

If your business has been affected by fire damage call SERVPRO of Southern Rockland County at (845) 400-4888.

How can Your Business be prepared for a Fire?

8/18/2022 (Permalink)

Black backdrop with a fire displaying servpro logo If your business has been affected by fire damage, SERVPRO of Southern Rockland county, Stony Point is your one stop solution.

Being Prepared for a Fire Requires Effort and Extensive Planning

In most cases a fire can be a business owner’s worst nightmare. Most situation would be covered by an insurance policy, which will give you the ability to rebuild, but what about protecting the most valuable assets: the life of your employees, potential customers, and your own. No one wants to be put in a situation where their life is at risk, that’s why a business should develop a fire escape plan.

Emergency Fire Plan Tips for your Business

  1. Ensure your business has the proper amount of smoke alarms. When it comes to newer structures the National Fire Protection Association makes it apparent under the National Fire Alarm Code (NFPA 72) requires hard-wired, interconnected smoke alarms with battery backup on every building level, outside each work area, and inside each office. If you building is older and there aren’t any smoke alarms present, you should install them on every level and outside each work station. It is important to test the alarms every month along with replacing the batteries once every year.        
  2. Go over what your smoke alarms look and sound like with your employees. Most smoke alarms should have a test feature, if they do you should find time to organize an employee meeting with either you or a professional to practice your fire escape plan while testing the alarm system. By any chance if your smoke alarm system does not have a test feature, you can find videos and courses online. Keeping your employees informed on how to recognize the alarm system and what the plan of action is during a fire will boost confidence and help people remain calm during such an emergency.                                                
  3. Make sure everyone in the building is aware of two escape routes that can be used in each room. The route may not be the best to use under normal circumstances, but it will of great help if a fire emergency occurs. It is important to have a meeting point outside of the building already established, so you can monitor the situation and see if everyone is accounted for. The plan may have more complexity depending on the size of the structure, in some cases a customized escape diagram should be made with the layout of the building with multiple escape routes draw up depending on where a person may be located in the structure.                              
  4. Have a well-rounded plan for communication during emergencies. Employees should know whose instructions they should listen to along with how to contact specific individuals during the event of an emergency.                                        
  5. Organize meetings where you and your employees can practice a fire drill at least twice a year, so you can make sure it’s being carried out correctly and if any changes to the plan need to be made. It may seem like a lot to handle, but remember fire drill and proper procedures can save lives during a real fire. Frequently doing these exercises ensures that new employees are informed on what to do in emergency scenarios.

If your business has been affected by fire damage call SERVPRO of Southern Rockland County at (845) 400-4888.

How can your Business Bounce Back from a Water Loss

8/10/2022 (Permalink)

Water extraction process Technician performing water extraction at a local business.

Taking Control of the Situation

Let’s say a Suffern, NY Business owner has just discovered signs of ongoing water damage. The first thing they should do is try to determine where it might be coming from and if they have the ability to stop the water at the source in order to prevent the damage from spreading. If a person is unable to stop the flow of water or not able to determine the source it’s advised that they should contact a plumber to fix the issue. The reason why the flow of water needs to be stopped before water restoration can begin is to prevent the problem from occurring again. Once the water has stopped flowing this is where the services provided by SERVPRO of southern Rockland County, Stony Point come into play. The next step would be to give us a call and we will dispatch technicians to your location in order for the water restoration process to begin quickly. A person shouldn’t wait to mitigate water damage, since each day that passes gives mold a chance to take root and spread.

Time to Work

Now that our Suffern business owner has scheduled the appointment and our technicians are on site the work can begin. The first thing we do is begin a walk through to determine what rooms are affected. Our employees have tools and devices that give them the upper hand when it comes to determining what areas have been affected. Water can find a way through and absorb into materials that make up the structure along with any of the contents that are exposed. When our specialized technicians have completed the walk through the hard work can begin. If there still is a large amount of water present it will be extracted or pumped out. Depending on the extent of the damage it may require walls, floors and ceilings to be cut out in order to dry framing used to support the structure. If that’s the case the job is only getting started. Once all the non-salvageable material has been ripped out/removed and disposed of the drying process can begin. In order to determine the placement of the drying equipment, the data entered into our software during the walk through calculates how much equipment is needed and where they should be set up. This gives us the ability to dry the area effectively and quickly. When the drying is completed our technicians do a final walk through and do readings to determine if the water restoration process is completed. If the readings are dry it’s time to remove the equipment and time to start the reconstruction process.

Why Choose SERVPRO?

Our SERVPRO is locally owned and operated, which means each client is important to us and we will go out of our way to build close relationships in our surrounding community. We have the experience, equipment, and the man power to get the job done quickly to your satisfaction. In our line of work we understand all the stress that could be caused from a negative event that causes damage to your property, so the team of hard working employees does their best to take that load off your back. The office and field teams will walk you through each step, so you can have a basic understanding on what needs to be done through the water restoration process.

Planning For Disaster

8/5/2022 (Permalink)

Commercial Water Loss Our technicians will do whatever it takes to get your business back up and running after a water disaster.

Why should your Business have a Disaster Plan?

If you are a business owner in Rockland County, making sure you have a disaster plan is a vital to making sure your covered if an emergency was to occur. It would be beneficial to have a written plan in place to help keep employees safe during an emergency situation. Keep your employees well informed on the procedure and inform them of the different type of instructions that should be followed depending on the emergency. As a business owner developing a plan based on each emergency can assist with getting operations back to normal quickly compared to a business that doesn’t have an emergency plan in place. There are a few elements that can help ensure that your property and employees are prepared.

Building Evacuation & Staying Put

If a disaster or issue pops up depending on its severity and type, may require you to evacuate the structure or necessitate staying in place. It is important that a business has a written procedure for any type of emergency situation that may happen.

Going over the layout of the structure and making sure the evacuation routes are properly marked/visible in case an emergency situation happens abruptly and without warning in the event of a flood or fire. Practice evacuation drills with your employees and make sure everyone knows how to respond to each type of situation.

Communication is Key

In the event of a disaster or emergency in the workplace there will most likely be mass confusion amongst staff when it comes to what action should be taken along with how it can affect their livelihoods. It’s important for you and upper management to clearly communicate and make sure everyone is alright. Once the chaos has subsided, coming up with a plan for mitigating the emergency can begin.

Recovery

If your business has been affected by a disaster or an emergency relating to water, fire, and/or mold damage, SERVPRO of Southern Rockland county can help get your business back on track. We even offer 24/7 emergency service and will work with you and your business every step of the way. So if your commercial property has experienced a disaster or emergency give us a call at (845) 400-488

Experiencing Water Damage - Look No Further Than SERVPRO of Southern Rockland County

7/15/2022 (Permalink)

Southern Rockland County home affected by water damage. Southern Rockland County home affected by a pipe leak in a finished basement, our technicians quickly got to the scene and saved the day.

SERVPRO's Experienced Water Damage Teams are Available 24/7 in Southern Rockland County

A water loss can be difficult obstacle to any homeowner or business. One thing that makes a water emergency complicated to handle, is the overwhelming amount of ways that can cause it. The causes could range from a sewage backup, burst pipes, or a leaking roof from storm damage, you need a professional on site and ready to get to work as fast as possible. The longer a person waits to begin water extraction and drying, the more a property owner can open yourself up to more costly secondary damages. SERVPRO is available 24/7 even on weekends and holidays, we can assist with water removal services, drying, along with the complete restoration process.

How to Handle Burst Pipes in Your Basement

Broken piping can catch you off guard in your home or business. A large amount of plumbing can be hidden in plain sight, so an issue may be overlooked or unnoticed until the damage reveals itself. If you notice damp building materials, musty odors, or any staining, these are indications that you might have a water damage issue developing. There are other signs to determine if you have a pipe leak such as:

  • Standing water below sinks in your kitchen, bathroom, laundry room, etc.
  • An unexplained spike in your water bill
  • Strange noises coming from the pipes like bubbling or whistling
  • Water that is discolored or has a funny smell
  • Changes in your water pressure

SERVPRO of Southern Rockland County has technicians that carry multiple IICRC certification related to restoration work, they can conduct a thorough investigation with specialized equipment to determine the scope of the job and what may need to be done to address the issue. We make sure the issue is fixed before the water remediation can begin, so there isn't any further damage due to the cause of the loss. Whenever there is non-salvageable materials, we use controlled demolition to remove them carefully, dispose of them, and then rebuild.

Dehumidification and Drying are Essential in All Water Restoration Projects

During water related emergencies a big chunk of the work is done by using our drying and dehumidification techniques. SERVPRO has tested and proven methods to assist with bringing the interior of your property back to preloss conditions, but we can't do it on our own. We enlist the help of industrial grade equipment and experience with drying theory. Our company has access to large amounts of resources, which allows us to scale each project if needed. 

  • Powerful extractors, both portable and truck-mounted, allow our crew to remove standing water and pull moisture from carpeting, flooring, etc.
  • Air movers, industrial fans, drying mats, and other equipment allow us to enhance evaporation to reduce overall drying time.
  • Dehumidification equipment help to cut back on relative humidity (RH) to help boost evaporation rates throughout the work zone.

No matter the cause of water damage to your property, our technicians have the skills and expertise needed to restore everything to pre-water event conditions. For water repair and restoration look no further than SERVPRO of Southern Rockland County - you can reach our team by calling (845) 400-4888 and remember "We're Faster to Any Size Disaster!"

Known Ways a Commercial Property can be Damaged

7/15/2022 (Permalink)

Water Loss at a commercial property. Pipe leak that affected most of the property since it wasn't noticed until it was too late.

Potential Disasters That Your Southern Rockland County Business can Run Into

Every business provides value to their local communities. Most of us visit several business daily, they help provide the services and products we need and want.

A business owner carries a lot of weight on their shoulders and are integral to daily operations. When a disaster strikes, the effects can be devastating not only to the property, but to the business as a whole.

When a disaster strikes whether they be natural or manmade, the costs to your business can add up. Here in Southern Rockland County, we know to anticipate cold, snowy winters and warm summers with the occasional hurricane that might hit at the end of the summer season. 

Potential Damages a Business can Face

Water is one of the most common ways a commercial property can be damaged. This can be caused by a variety of things such as weather, appliance failure, sewage backups, pipe burst, and hot water heaters along with many other things. No matter how it happens it can cause a lot of chaos and could potentially shut down operations for the time being.

Flooding can cause many issues by seeping through the doors and floor, which could cause damage to the structures foundation and should be addressed quickly. 

A pipe leak can also go unnoticed for some time and slowly start affecting walls, floors and ceilings, until someone realizes that there is an issue the problem and cost to fix it will only get worse. There are some ways that this could be prevented by simply checking your plumbing on a regular basis to ensure there are no drips. Check walls and ceilings for warping or discoloration, which could be signs that the material is exposed to water.

By doing routine checks it can help prevent any damage from happening in the first place or give you the business owner the upper hand by catching the issue early so it can be fixed as fast as possible. 

Who do You Contact If Your Commercial Property Has Water Damage?

You can call SERVPRO of Southern Rockland County at (845) 400-4888 if your commercial establishment has encountered water damage. We will send our certified and experienced technicians to provide a free estimate and begin the restoration process, so your business can get back on track. 

How Suffern Restorers Choose Products to Fight Fire Damage

7/6/2022 (Permalink)

SERVPRO technicians removing soot damage from a ceiling with sponges Residues and soot can affect every part of your home after fire damage in your Suffern home. Contact our experienced team to assess and remediate.

Convenience Guides SERVPRO in Suffern Fire Restoration

The chemical and physical processes involved in combusting materials soils and changing them necessitate action to restore a home to its preloss state. That means cleaning the surfaces or contents affected by fire damage in most cases. Other measures like replacing or resurfacing some materials may be necessary if cleaning is deemed unfeasible. Choosing the products to use may be more challenging than you expect, so finding a Suffern professional to help manage the process is ideal.

The products used in Suffern properties for fire damage cleanup dissolve, precipitate or lubricate soils, thus eliminating them from surfaces. Soils can also change in other ways when specialized cleaning products are applied. When remedial actions are optimized, the cleaning process can be faster or more thorough. For example, if lubricating a surface to get rid of soils, the chosen chemical agents should remain potent throughout the cleanup process. Otherwise, soils removed from one section of materials may be lodged in a different area. SERVPRO evaluates cleaning products carefully before deciding to use them for a specific cleaning task.

Factors influencing product choice:

  • Chemical composition 
  • Whether solvent or water-based
  • Equipment necessary for dispensation

Cleaning products vary in many ways apart from having different brand names. The pH level is one of the main variations, with some products being highly alkaline, neutral, or acidic. Products with pH levels slightly above or below the neutral range are sufficient for light soiling. However, highly alkaline products strip away easily heavy or oily fire deposits. Acidic products may be necessary, especially in dealing with stained materials. For instance, after removing soot from a tiled backsplash, the grout lines may not regain their preloss shade or be stained. Such outcomes occur because some soot molecules are minute and thus penetrate beyond the surface. When our SERVPRO IICRC FSRT-Certified technicians use a highly acidic product, it etches the grout surface, restoring the change triggered by soot "Like it never even happened."

Product Composition Impacts Convenience

Fire is characteristically inconvenient. Apart from occurring when least expected, it creates many problems, including hazards, strong odors, and piles of debris. Removing waste materials and cleaning soiled areas is crucial in restoring preloss conditions. The equipment or products used should address the issues you face without creating new ones. For instance, since smoke residues tend to be pungent, it would be ideal to find cleaning agents that do not leave smells after cleaning is over. Our SERVPRO crews choose products with minimal VOCs ensuring no unpleasant odors remain on your property after removing the offending fire residues. 

Other beneficial properties include:

  • Buffered products that maintain specific pH levels
  • Products that work well over a range of pH levels
  • Biodegradable products

Whenever a cleaning solution is used on a surface or fabric, it changes the soils, thus removing them. The change happens both ways since soils like soot also affect the cleaning solution, as indicated by the color alterations as the process goes on. Chemical changes also occur, one being an alteration of the pH levels limiting the product's effectiveness. A buffer is a chemical that keeps the pH constant no matter how soiled the cleaning solution becomes. Our SERVPRO technicians can complete the process faster and save costs with such a product. Another alternative is to use products that retain potency even as the pH levels change.

SERVPRO of Southern Rockland County makes relevant choices that ease fire damage management. Call us at (845) 400-4888. We're Faster To Any Size Disaster.

How Suffern Households Can Counter Water Damage

7/6/2022 (Permalink)

Water damaged room with tile and drywall removed from the bottom of the wall We have the cleaning and restoration equipment ready to be dispatched to your Suffern home that has experienced water damage.

SERVPRO Manages Suffern Water Cleanup Professionally

Since water freely flows once it finds an opening from a contained area, you have limited options to stop it from spreading around your Suffern house. However, you should not sit idly and let water damage take root. You can take pre-emptive actions on your own or hire a professional team to help mitigate the damages.

After exposure, it takes time before Suffern homes develop water damage. Severe problems might include warping or buckling in areas with solid wood, delamination for composite materials, and staining of fabrics, among other issues. Utilizing the window before such adverse damage sets in, which ranges from a few minutes, can reduce costs and inconveniences from the incident. For example, wood can swell within a couple of hours after water exposure, but it takes days for irreversible damage like warping to develop. Calling SERVPRO helps because we expedite restoration processes and use techniques that deal with the intrusion "Like it never even happened."

Priority actions to counter water damage:

  • Moving items
  • Blocking the water
  • Extracting moisture

Some of the most helpful actions are also the simplest to implement. It helps if you do not hesitate to take them even as you wait for professional assistance. Removing areas rugs or other movable items from carpeted floors and lifting drapes minimizes the chances of running dyes causing staining. You can also use thick towels to blot wet areas or block water from spreading quickly from the source to the rest of the house. Mopping standing water from surfaces limits absorption into porous and semi-porous materials. It also limits evaporation into the air, which is detrimental since it raises the overall humidity levels in the house. If the humidity level exceeds 60%, it can trigger widespread mold growth on all organic surfaces like walls, ceilings, floors, and on contents such as wooden furniture or upholstery.

Advanced Action Against Moisture

Water is constantly moving even when it is not flowing physically over surfaces. Wicking through materials or condensing and wetting new areas after evaporating elsewhere are some of the insidious ways moisture moves, creating unexpected problems. Elaborate procedures are necessary to halt such movement and curtail the adverse outcomes. 

Useful actions include:

Moisture wicks through materials from very wet areas to dry ones as it seeks equilibrium. Evaporating the water trapped in wet materials effectively limits such movement by providing an alternative escape route for the water. One way to sustain evaporation is by supplying a constant stream of air over wet surfaces. Our SERVPRO technicians use air movers to direct air currents towards the wet areas we identify in a house. 

Drying can run into a bottleneck if the air inside your home is oversaturated with the moisture escaping from wet materials. Opening windows can help push the moisture-laden air out of the house in what is referred to as an open drying system. However, that plan can run into problems since the outdoor air might also be humid. Our SERVPRO technicians prefer to incorporate dehumidification in drying your house. The dehumidifier draws in the moist air from a room and cools it down, forcing condensation of the absorbed moisture before releasing dry air back into the room. Sometimes we use plastic sheets to create containment, thus limiting airflow between different house sections.

SERVPRO of Southern Rockland County finds convenient solutions to deal with water damage. Call us at (845) 400-4888. We're Faster To Any Size Disaster.